Adobe Stock Contributor - question through page

Forum|Forum|2 years ago
October 5, 2023
2 replies
323 views

Hey guys

I have made a request on sunday through the contact option in adobe stock contributor page (contact form). I didnt receive any confirmation email. So Im a little bit confused^^. Should I get one? Or can I check somewhere if adobe received it like an open ticket/task?

Thanks for any help

Best regards
Calogero

[Moderator moved the thread to the correct forum]

Troubleshooting

This topic has been closed for replies.

Correct answer Abambo

If you did send a request to contributor support via the form, as described here, it did arrive at the Adobe side and will be treated. However, contributor support is currently very solicited, so an answer could take some time.

Need help? (Stock Contributor Support)

RALPH_L

Community Expert

Unfortunately not. You have to hope that your email will be seen and that you receive an answer in the next couple of weeks.

Abambo

Community Expert

Unfortunately not. You have to hope that your email will be seen and that you receive an answer in the next couple of weeks.

By @RALPH_L

If you contact them via the form, it gets entered into their ticket system. If you contact them by e-mail, that is not guaranteed the case.

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Correct answer

Community Expert

If you did send a request to contributor support via the form, as described here, it did arrive at the Adobe side and will be treated. However, contributor support is currently very solicited, so an answer could take some time.

Need help? (Stock Contributor Support)

ABAMBO | Hard- and Software Engineer | Photographer

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