Participant

Answered

Adobe stock contributor

Forum|Forum|2 years ago
February 29, 2024
4 replies
1930 views

Hi,
I have met all the requirements to receive a free Adobe Creative Cloud App Redeem Code for 1 year via Adobe Stock Contributor. But, I have not been given the free redemption code yet. What should I do now??
Please help me with some information about this.
Thanks!

Others

Correct answer Abambo

The picture you showed here contains two links.

One Read this first. You should do that first, as there will be important information.

The second is a Click here link. Use that one to redeem. Depending on the number of sales you got either a single app plan or an all apps plan. If you got the single app plan, you need to select your plan first. Once selected, you cannot change that anymore.

Abambo

Correct answer

Community Expert

The picture you showed here contains two links.

One Read this first. You should do that first, as there will be important information.

The second is a Click here link. Use that one to redeem. Depending on the number of sales you got either a single app plan or an all apps plan. If you got the single app plan, you need to select your plan first. Once selected, you cannot change that anymore.

ABAMBO | Hard- and Software Engineer | Photographer

M

Mizan22454263w11tAuthor

Participant

Sir, I did not get the redemption option given in the screenshot. My free Adobe Creative Cloud app is full of redeemable requirement sales. My question is why I am not given it even though I am eligible for free redemption in 2023?
Note: This screenshot is not me.

Abambo

Community Expert

Why did you post the screenshot if it is not yours? You are losing valuable time with such misleading information. If you did not get the code, you were either blocked at the time of the code distribution (that happened last year to several contributors) or you are not eligible. If, however, you think that you were left out by error, contact as soon as possible contributor support. Need help? (Stock Contributor Support)

ABAMBO | Hard- and Software Engineer | Photographer

daniellei4510

Community Expert

The code is embedded at the end of the URL you were provided with.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

Jill_C

Community Expert

What happens when you "click here" on that message? It should take you to the page where your code is shown.

Jill C., Forum Volunteer

M

Mizan22454263w11tAuthor

Participant

Sir, I did not get the redemption option given in the screenshot. My free Adobe Creative Cloud app is full of redeemable requirement sales. My question is why I am not given it even though I am eligible for free redemption in 2023?
Note: This screenshot is not me.

Jill_C

Community Expert

Use the contact us link on your account page and ask Contributor Support for your code.

Jill C., Forum Volunteer

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop">

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded