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Participant
July 31, 2024
Question

Adobe Stock Payoneer linking error

  • July 31, 2024
  • 3 replies
  • 657 views

Hello there! I have an issue about link my payoneer account to my adobe stock contributor account. I contacted with Payoneer support team and they said it's a problem related to Adobe. When I try to connect and tell my problem to Adobe Support Team, unfortunately anybody didn't help me about that. I think it's something like technial issue that apperas when try to connect payoneer account. Here I share =I'm in it. Can anybody help me please to solve that problem? 

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3 replies

Nancy OShea
Community Expert
Community Expert
August 2, 2024
Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Community Expert
July 31, 2024

What happens when you attempt to logon to your Payoneer account? If your Payoneer account is set up and valid, contact Adobe via the contact us link on your Dashboard page and ask them to sync your Payoneer account.

Jill C., Forum Volunteer
f0ureAuthor
Participant
August 2, 2024

Thank you for your reply. I already contacted with Adobe Support via the portal you show and they unlinked my account but, when I try to link again same thing happens as I showed above. I think it's kind of technical bug there and Adobe Team must check this to fix or tell us why that problem occurs.

Jill_C
Community Expert
Community Expert
August 2, 2024

You'll have to contact them via the contact us link again and describe the issue you're having.

Jill C., Forum Volunteer
kglad
Community Expert
Community Expert
July 31, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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