Inspiring

Answered

AdobeStock review delay

Forum|Forum|3 years ago
March 8, 2023
7 replies
5816 views

Hello,

I need help. I'm a long time user of Adobe Stock. I publish my work regularly. Usually, the review process takes a maximum of 5-6 business days. But, now several of my works have been in a state of review for 13 days! They have not yet been published, but I have not received a refusal either. I can't delete my work and I can't re-upload it for review. Perhaps this is some kind of bug? Tell me what to do?

Thanks!

Regards,
Elizaveta

Correct answer Test Screen Name

Maybe there is, maybe there isn't. Adobe don't tell us. [Adobe aren't under any obligation to do things in order, or be fair, in any way.] The people here are just saying what they see, and drawing their own conclusions, as you draw yours.

Perhaps you can share with us your method of getting submission date from asset number.

RALPH_L

Community Expert

Read this forum. There are plenty of posts addressing this issue. My photos have been waiting for over three weeks.

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SAMSUL RAHMAN

Participant

Hello,

I need help. I'm a long time user of Adobe Stock. I publish my work regularly. Usually, the review process takes a maximum of 65-70 business days. But, now several of my works have been in a state of review for 70 days! They have not yet been published, but I have not received a refusal either. I can't delete my work and I can't re-upload it for review. Perhaps this is some kind of bug? Tell me what to do?

Jill_C

Community Expert

It's not a bug. Many Contributors are reporting delays exceeding 2 months. I have some assets that have waited for ~3 months, while a few much newer assets were reviewed. There's no need to delete your submissions; however if you still wish to do so, go to the Uploaded/In Review tab, click on the image you want to delete and scroll to the far right bottom of the screen where you'll find the delete link.

Jill C., Forum Volunteer

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Elizaveta23808849br9nAuthor

Inspiring

Well... I'm still waiting for my work to overcome moderation. To be honest, interest in this stock is seriously falling, because. On other platforms everything works as it used to.
I do not understand what is going on. My drawing has been pending for 24 days!!!

Jill_C

Community Expert

It's unfortunate that Adobe has apparently lumped in illustrations with Generative AI in the same queue, making artists such as yourself suffer long delays just because AI Contributors are submitting hundreds at a time...

Jill C., Forum Volunteer

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Elizaveta23808849br9nAuthor

Inspiring

Small update. I was able to delete previously uploaded paintings and submitted them for review again. It's been 6 days and still no results. I haven't been able to post my new watercolors for almost a month now. My gallery fails in the ratings without new works. This is all rather sad.

Abambo

Community Expert

Deleting conforming assets and resubmitting sets you at the end of the queue again. It really seems to come down to the Illustration category. I've tried out now all but illustration, and none experience significant delays.

The only advice that I can give, is to submit in a rate as usual and to ignore the long waiting time, if you are a seasoned contributor, and are confident, that most of your assets pass.

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

It is very sad. I've had very few rejections ever since. I am not an active stoker, I publish my drawings, warm-ups, sketches there so that they do not gather dust on the table. 99% is moderated and my content sells well.
https://stock.adobe.com/en/contributor/209991279/elizaveta?load_type=author&prev_url=detail

I don't do a lot of similaires and I don't upload 100 illustrations a day. That is why it scares me that it looks like my account will die.

Submit as usual, your 5 assets a day/a week and ignore the long waiting time. It's just when you are doing seasonal work, that you would need to be more carefully submitting. Submitting now for the easter season (having submitted a month ago...) will not work out in time.

For the rest, you won't be hurt more than we all. Some buyers complain loudly about the bad quality AI, and the time it takes to search for decent assets, because of bad AI. That is a bigger concern to us all. I embrace AI, but I think that Adobe should have done and should do a better work at refusing AI at a higher rate. Not because they are AI, but because they have very obvious errors.

ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Community Expert

Scan the other posts in this forum from the last few weeks, and you will see a continuing theme on this subject. The moderation queue has increased considerably, and it appears that Generative AI assets, in particular, are taking a month or more to be reviewed, primarily because some contributors are submitting hundreds at a time. My most recent small batches of photographs are taking the usual 3-4 days to be reviewed and accepted.

Jill C., Forum Volunteer

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Paul_RNRS

Known Participant

Why are some AI submissions taking a month to process when AI assets like this are only taking 1 day?

https://stock.adobe.com/uk/images/money-sprouts-a-symbol-of-financial-growth-and-success-ai-generated/578742397

It doesn't seem like there is a first-come-first-served queue

T

Test Screen NameCorrect answer

Legend

Maybe there is, maybe there isn't. Adobe don't tell us. [Adobe aren't under any obligation to do things in order, or be fair, in any way.] The people here are just saying what they see, and drawing their own conclusions, as you draw yours.

Perhaps you can share with us your method of getting submission date from asset number.

P

Paul_RNRS

Known Participant

Hi there, I think it is some kind of bug.

If you search on the site for recent illustrations, you can see that illustrations submitted yesterday (7th March) have been accepted on the site already. Here is an example.

https://stock.adobe.com/uk/images/gray-slate-background-texture/578852333

If your submissions have file numbers lower than 578852333, there were submitted BEFORE this example. From this, we can see that the submissions are not reviewed on a first-come-first-served basis. This person has somehow managed to jump ahead of you in the queue.

George_F

Community Expert

The flaw in this logic is assuming that all asset reviewers review any sort of asset. I suspect that there are different people with strengths towards particular types of assets. How they get divided or assigned is another story, but I bet it happens in some sort of fashion.

George F, Photographer & Forum Volunteer

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Paul_RNRS

Known Participant

If there is a first-come-first-served queue as you suggest, how do you explain why this AI illustration is already on the site? We can tell by the file ID that it was submitted in the last couple of days?

https://stock.adobe.com/uk/images/realistic-lifelike-mini-baby-ferret-in-striking-colourful-boho-outfit-suit-mod-ethnic-boho-era-commercial-editorial-advertisement-surreal-surrealism/578743704