After uploading photos, and submitting them, I cannot upload more photos unless I run CCleaner to fl

[Jacques50B8]

After uploading photos, and submitting them, I cannot upload more photos unless I run CCleaner to flush everything from my system first. This is very irritating and time consuming. The messages all indicate that the subsequent uploads are fine, but when you return to the page , nothing has been submitted. 

[Abambo]

What tool are you using to upload your pictures?

Is this a question about Adobe Stock?

[Jacques50B8]

I use XPiks to upload stock photos.
The message is : Photos successfully submitted.
The photos do not transfer to the next window for submission, but stay on
the first page.
All edits done also disappear and need to be redone ( like title etc ).

Thanks

[Abambo]

Sorry, but that has nothing to do with Adobe. You should contact XPiks fora for help.

With CCleaner, you mean the 3rd part tool of that name? If yes, there aren't Adobe products involved.

[Jacques50B8]

This is where it gets stuck. I click submit, get this message, and then
when I go to the next page, there are no photos. I get back here and all
the edits are gone. i do not think this is an XPiks problem when I am
already in Adobe Stock.

[RALPH_L]

XPICS will use an FTP type transfer. This is a XPICS problem.

[Test Screen Name]

It is easy enough to test this by submitting one picture with a different method. 

[Abambo]

If you have trouble on a site, using a tool, you should test the operation without the tool. If the problem follows, it's not the tool. If the problem goes away, it's the tool. You need to know that those tools need to use eventually undocumented functions and behaviour of the site. It is enough that one program changes slightly it's interface to break the connection. 

[Jacques50B8]

Hallo

I opened Adobe stock this morning to try a different way of uploading and
the photos have moved from "New " to "In Review ".

No idea what is going on, but at least the process is underway again.

Thank you for your input

Jacques

[Jacques50B8]

Hi. The solution to the problem is : upload the photos. Before doing anything else, refresh the page. Now the photos move to In Review when submitting. Thanks.

[Jill_C]

Glad you found a solution to your issue. I've never experienced this, so it seems I've like a browser problem than an Adobe website issue.

[Abambo]

Glad you found a solution to your issue. I've never experienced this, so it seems I've like a browser problem than an Adobe website issue.

By @Jill_C

OP uses a third-party tool to upload the assets. It's a problem that is not related to Adobe, as Adobe does not support third-party tools to be used with Adobe stock to upload and submit your data.

[Nancy OShea]

seems more like a browser problem than an Adobe website issue.

By @Jill_C

==========

100% agreed. 

A hard refresh (Ctrl + Shift + R or Ctrl + F5) is often necessary to clear a sticky browser cache.