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Answered

All of my AI images removed

Forum|Forum|2 years ago
October 2, 2023
2 replies
3864 views

Hello, something very weird and deeply worrying just happend today. All of my around 400 AI images were removed today one by one. It all started at 5pm and lastetd until 8.30pm. Only 31 images are left (or maybe still they will disapper) Ive had pretty good sales for last two months, accordingly 162 and 220 images in August and September. I only started my AI in June. Im so deeply saddned and have no idea what went wrong? Any ideas?

Contributors

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Correct answer Jill_C

The hands are messed up in the 2nd image.
the 3rd image is blurry
The 4th image has jagged edges

In the 5th image, the woman's eyes have no pupils, the man's shirt collar isn't right and he has artifacts in his eyebrow.

In the 6th image, the shirt collar is also not right, and the woman has artifacts on her teeth. Her eyes aren't quite right either.

I don't see a technical issue with the hamburger image.

One or more of these images might have been reported by a potential Buyer. Adobe seems to be systematically reviewing previously accepted AI assets for technical as well as IP issues.

George_F

Community Expert

The only other thing I can think of is to have someone from another country check your portfolio to confirm they are actually missing. I hear often about those who live in Turkey that they can't see their assets because of restrictions there, but people in other countries can see them. I haven't heard of those happening to someone from Poland, but maybe it's worth ruling out. If you do want to do this but feel uncomfortable sharing your profile publicly, you can pm it to some of the members replying to this thread 🙂

Otherwise, I think @Jill_C gave some great advice. Cheers!

George F, Photographer & Forum Volunteer

malgo_walkoAuthor

Participating Frequently

Thank you George for your message. We do not have such a restrictions here in Poland, and I know for the fact that pictures were removed cause I received few hundred emails with the message of rejection - 1 email for each image, can you imagine? They were coming non stop from 5pm till 8.30pm. For the first hour I thought that there might be some bug or just something wrong happening..... Well, I guess I'm slowly starting to accept it, but still dont understand why it all hapened in such a harsh way. Few of my shots were among featured images on first two pages of category.....cant understand it at all.

Jill_C

Community Expert

Perhaps we'll hear from other Contributors who have had a similar experience, so we can understand if this is a new procedure that Adobe is utilizing...

Jill C., Forum Volunteer

George_F

Community Expert

I've seen other users report having assets removed after being accepted. I'm guessing this happens for a few different reasons, but I've only known this to happen when there is a complaint. I've always assumed there is some sort of QC that happens internally as well. In my experience for large numbers of assets that the account is temporarily disabled until the appropriate assets are removed. Are you in the US? Feel free to post of the assets with metadata and we'll see if we spot anything obvious that could cause them to be removed.

George F, Photographer & Forum Volunteer

malgo_walkoAuthor

Participating Frequently

Thank you for your respond. Im in Poland. I also want to mention that Ive been having my Adobe account for many years now (cant remember but even maybe since 2012, but my oldest uploads are form 2019) I just got into AI this last June.

Abambo

Community Expert

The hamburger (untitled-1) has a border at the top sides and bottom.

ABAMBO | Hard- and Software Engineer | Photographer

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