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EzyRider_II
Inspiring
June 28, 2023
Question

All photos were rejected by quality issue

  • June 28, 2023
  • 2 replies
  • 856 views

hello, sorry for butting in here in Helen's post, but I didn't want to strt a new thread. lately I get waaaay too many rejections. and I have no clue why. they simply say "quality". which is sortf like "I don't like your photo" to me. these are pics that get easily accepted by 4 other stock agencies (SS, Alamy, iStock and Dreamstime). and I am not exactly new to posting. have over 15000 pics all over the agaencies. any insight? is it some trigger happy AI doing this? any feedback is appreciated. 

 

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2 replies

Abambo
Community Expert
Community Expert
June 29, 2023

As for your asset, I would do a clean-up. Buyers don't like images, when they need to clean it. You should digitally hoover the asset. 

ABAMBO | Hard- and Software Engineer | Photographer
EzyRider_II
Inspiring
July 5, 2023

thank you Abambo. but I always clean my photos. to the point that I easily spend 5, sometimes 10 or more minutes with each in PP. I bet it may even sound excessive. I even do "crazy" things like cloning out cigarette butts from a street scene : ). if it's 15 butts (there may be that many), I remove 15. simly because they would bother my eyes, should I be a customer. out of respect to the potential buyer. or remove a fuzzy seagull from the sky if it's not enhancing the pic, but questionable to the overall appeal. probably extreme, but that's me. so all in all I do work more than my "fair share" for the customer.

Abambo
Community Expert
Community Expert
June 29, 2023

I will start the thread for you. Quality issues is what it says: Quality issues with the picture, that you see, when you critically analyze an asset. 

 

Commercial appeal is a kind of "I don't like your picture", probably based on some solid experience. 

 

Having assets accepted elsewhere is not an argument to get your asset accepted here. Every stock database has its own rules and those are evolving. What has been acceptable 5 years ago may today earn a straight refusal. 

 

And why does it need to be always AI to refuse your assets. When there are bad assets in the database, buyers complain about nonexistent vetting. So, I suppose, Adobe is still not stringent enough, with some assets.

ABAMBO | Hard- and Software Engineer | Photographer
EzyRider_II
Inspiring
June 29, 2023
Thank you Abambo for taking the time. And I sort of see your point. I do! I
have photos (elsewhere) that sold over 250 times but not once in the last 6
months. It's like "come and go". But what absolutely irritates and bothers
me when out of 10 uploads Adobe rejects 9! And I am telling you they have
no serious reason for it. In the 10 I have stuff that has sold 5 times in a
week after uploading. Actually a bit similar to my sample I provided here.
Adobe's loss, Shutterstock's gain I suppose. But it is frustrating enough
that I stopped adding to my port for now. Just no point. I don't mind
processing/cleaning my photos cuz I upload to many other sites. But
key-wording at Adobe is such a hassle (sequencing) that it's just not worth
it to me any more based on the rejection rate. Further more, it happened
several times (!) that what they rejected off-hand, they accepted a month
later! Now where is the consistency in that? Thanks again and cheers!
Abambo
Community Expert
Community Expert
June 29, 2023

It's your choice. I quasi stopped uploading at Shutterstock, because it's not worth the hassle. I have more sales here and per sale more royalty. 

 

If you resubmit without modification, you can get banned for spamming. I always copied the keywords from one site to the other. And you can save your keywords in an Excel spreadsheet or somewhere else.

ABAMBO | Hard- and Software Engineer | Photographer