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Yathawan Nair Shoot
Participant
May 27, 2021
Answered

Approved photo not showing in public profile

  • May 27, 2021
  • 2 replies
  • 1764 views

Recently i uploaded some photo in my contributor account but eventhough its been approved but not showing in public profile or in search. please check on this

    This topic has been closed for replies.
    Correct answer Abambo

    Yes! Thank you for your assistance, now I can check my portfolio. However, since I'm in restricted country, does it means the buyer can't see my portfolio?


    quote

    Yes! Thank you for your assistance, now I can check my portfolio. However, since I'm in restricted country, does it means the buyer can't see my portfolio?


    By @William Salim

    You will be able to generate sales from the major regions: all Americas, Europe, Japan, Korea. You won't generate sales from restricted countries until your assets get additional scrutinity. I have currently 3 or 4 assets in that category. From time to time a new asset gets added. I guess it's in relation with the download count. 

    2 replies

    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    May 28, 2021

    The volunteers in the Support Community are not able to look into your account to solve any problems. Please note that images are added to your portfolio in the order in which you originally uploaded them, not in the order in which they were accepted. So it is possible the image you're looking for is further down the page. 

    Jill C., Forum Volunteer
    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    May 30, 2021

    @Jill_C Adobe is localizing the user experience for some regions, like Turkey or Indonesia. So many contributors of those regions do not see their pictures in their portfolio. 

    ABAMBO | Hard- and Software Engineer | Photographer
      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      February 21, 2023

      Recently, it happens to me as well. I can't see my portfolio submitted. May you help me to check it out? Here is my profile link William Salim photos, images, assets | Adobe Stock . There are 4 photos that have been approved


      You are in a restricted country. Change “id” to “ca” and it will work.

      https://stock.adobe.com/ca/contributor/211291470/William%20Salim

      ABAMBO | Hard- and Software Engineer | Photographer
        Abambo
        Community Expert
        AbamboCommunity Expert
        Community Expert
        May 28, 2021

        What is your region? Can you post a link to your portfolio here?

        ABAMBO | Hard- and Software Engineer | Photographer
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