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Yathawan Nair Shoot
Participant
May 27, 2021
Answered

Approved photo not showing in public profile

  • May 27, 2021
  • 2 replies
  • 1764 views

Recently i uploaded some photo in my contributor account but eventhough its been approved but not showing in public profile or in search. please check on this

    This topic has been closed for replies.
    Correct answer Abambo

    Yes! Thank you for your assistance, now I can check my portfolio. However, since I'm in restricted country, does it means the buyer can't see my portfolio?


    quote

    Yes! Thank you for your assistance, now I can check my portfolio. However, since I'm in restricted country, does it means the buyer can't see my portfolio?


    By @William Salim

    You will be able to generate sales from the major regions: all Americas, Europe, Japan, Korea. You won't generate sales from restricted countries until your assets get additional scrutinity. I have currently 3 or 4 assets in that category. From time to time a new asset gets added. I guess it's in relation with the download count. 

    2 replies

    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    May 28, 2021

    The volunteers in the Support Community are not able to look into your account to solve any problems. Please note that images are added to your portfolio in the order in which you originally uploaded them, not in the order in which they were accepted. So it is possible the image you're looking for is further down the page. 

    Jill C., Forum Volunteer
    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    May 30, 2021

    @Jill_C Adobe is localizing the user experience for some regions, like Turkey or Indonesia. So many contributors of those regions do not see their pictures in their portfolio. 

    ABAMBO | Hard- and Software Engineer | Photographer
      William Salim
      William Salim
      Participating Frequently
      February 26, 2023
      quote

      Yes! Thank you for your assistance, now I can check my portfolio. However, since I'm in restricted country, does it means the buyer can't see my portfolio?


      By @William Salim

      You will be able to generate sales from the major regions: all Americas, Europe, Japan, Korea. You won't generate sales from restricted countries until your assets get additional scrutinity. I have currently 3 or 4 assets in that category. From time to time a new asset gets added. I guess it's in relation with the download count. 


      quote
      quote

      Yes! Thank you for your assistance, now I can check my portfolio. However, since I'm in restricted country, does it means the buyer can't see my portfolio?


      By @William Salim

      You will be able to generate sales from the major regions: all Americas, Europe, Japan, Korea. You won't generate sales from restricted countries until your assets get additional scrutinity. I have currently 3 or 4 assets in that category. From time to time a new asset gets added. I guess it's in relation with the download count. 


      By @Abambo

      Thank you for the explanation, I'm glad that the senior contributor in this community could help us as the newbie.

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      May 28, 2021

      What is your region? Can you post a link to your portfolio here?

      ABAMBO | Hard- and Software Engineer | Photographer
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