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Participant
May 27, 2025
Question

Assets are over 10 months in Approval - Adobestock Contributor

  • May 27, 2025
  • 2 replies
  • 430 views

There are a lot of assets in approval for over 10 months, I think this is far exceeding any approval period mentioned. I've been send away several times when contacting helpdesk and getting no responses on mail for the past (almost) year.

 

With new restrictions I would like these assets either approved or denied so I can continue.

2 replies

Jill_C
Community Expert
Community Expert
May 27, 2025

I recently had some assets reviewed that had waited between 4 and 12 months. But given changing reviewing pilocies and procedures, you might be better off deleting and resubmitting them.

Jill C., Forum Volunteer
Participant
May 27, 2025

If you could help me find the function to delete them, that would be great as it's impossible for me to delete assets that are in approval.

Participant
May 27, 2025

Select the assets you want to delete and click it. It's on the bottom right-hand side.


Thank you for trying to help, but even minimizing the browser doesn't show any buttons on the bottom. I can't even select multiple assets to begin with. It's just selecting one and no buttons anywhere.

Abambo
Community Expert
Community Expert
May 27, 2025

Delete them. If you check posts here, you will see that many contributors have assets stuck in the moderation queue. The reason for this is unknown, Adobe should be aware of this, but for over an extended periode of time, they don't react. Maybe they are working hard to solve the problem, maybe they are working hard to ignore it. Nobody knows. 😉

ABAMBO | Hard- and Software Engineer | Photographer
Participant
May 27, 2025

I would love to delete them but, unfortunately once they're in approval it's impossible to do so as there is no such button available.

Jill_C
Community Expert
Community Expert
May 27, 2025

If they're approved, why do you want to delete them?

Jill C., Forum Volunteer