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Participating Frequently
September 13, 2023
Answered

Big 'sale', no info

  • September 13, 2023
  • 10 replies
  • 3266 views

Hi. This morning i checked my account and i see 'available earnings' went up, for a decent amount, but i can't figure out where this amount came from. I checked activities, top sellers - nothing, Earnings shows i had big 'sale' (or whatever that is) but nothing more than that. Any ideas? 

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10 replies

Jill_C
Community Expert
Community Expert
September 13, 2023
Abambo
Community Expert
Community Expert
September 13, 2023
ABAMBO | Hard- and Software Engineer | Photographer
Participant
September 13, 2023

And here is the link in English:

https://helpx.adobe.com/stock/contributor/help/firefly-faq-for-adobe-stock-contributors.html

 

The prompt appears on the top of the 'My statistics' page 🙂

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
September 13, 2023
ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
September 13, 2023

Sometimes, there is a small lag between the sale and the statistics. Wait several hours, and it will appear.

 

But as more of you are reporting this, I checked helpx: https://helpx.adobe.com/stock/contributor/help/royalty-details.html

 

Look at the end of the page.

 

Supplemental Works Payment

This section applies to Supplemental Works. Adobe will pay you the amount offered in your contributor account for Supplemental Works. 

Credits will be deposited to your applicable Adobe Stock contributor account no later than 30 days from use by Adobe, with credits converting according to 1 USD, as described at helpx.adobe.com/stock/contributor/help/getting-paid.html

ABAMBO | Hard- and Software Engineer | Photographer
Participant
September 13, 2023

Same

RALPH_L
Community Expert
Community Expert
September 13, 2023

Me too! Since there are no sales and no downloads for this amount, I will assume it is a further payment for further photos selected for the free collection.

MimmaKeyAuthor
Participating Frequently
September 13, 2023

no. it cant be that cos non of my photos are on free collection, not this year. Even for previous year, when i had some there, amount i got for free photos wasnt close to this, it was way less. 

Participant
September 13, 2023

Same here 🙂

photorebelle
Inspiring
September 13, 2023

Same thing in my side. I have $97 that just fell from the sky, but no more sales.

Inspiring
September 13, 2023

same here

Participant
September 13, 2023

Same thing here, received 43,96 USD but can't find the reason. Figuring it is perhaps the equivalent of Shutterstock's Contributor Fund for AI use?

Known Participant
September 13, 2023

Hello, when I logged in to check my account this morning, the earnings of 111 dollars are shown, but no downloads were visible. Could there be a problem in the system? If the money arrived by mistake, I would like it to be fixed because I do not want to lose my account.

 

Thank you 

 

[Moderator moved the thread to the correct forum]

Known Participant
September 13, 2023

activity 

Participant
September 13, 2023

Hello,
Same here... huge amount this morning on my acount, but no sales matches to this...