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Francis Valadj
Participating Frequently
August 23, 2023
Answered

[blocked contributor account] Adobe Stock

  • August 23, 2023
  • 3 replies
  • 1736 views

Hello friends, why is the service and treatment of the Adobe team regarding Adobe Stock so negligent and so different from the rest of Adobe products?

 

[moderator changed the subject to get it understandable]

This topic has been closed for replies.
Correct answer Abambo

I think, your problem is simply that you don't describe your problem correctly. Stock contributors are not customers, they are suppliers. It is a big difference between a supplier and a customer.

 

If your contributor account got blocked, the only instance that can help you is Contributor Support, as indicated on your contributor blocking screen. Use that link to contact contributor support and wait for an answer. There is no need to contact Customer Support, they can't help you on this topic.

 

As this thread heads into strange directions, I will lock it. There is indeed not much help that can be provided to you on this platform, where contributors answer questions from other contributors. The correct answer can be found here in this answer.

3 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
August 25, 2023

I think, your problem is simply that you don't describe your problem correctly. Stock contributors are not customers, they are suppliers. It is a big difference between a supplier and a customer.

 

If your contributor account got blocked, the only instance that can help you is Contributor Support, as indicated on your contributor blocking screen. Use that link to contact contributor support and wait for an answer. There is no need to contact Customer Support, they can't help you on this topic.

 

As this thread heads into strange directions, I will lock it. There is indeed not much help that can be provided to you on this platform, where contributors answer questions from other contributors. The correct answer can be found here in this answer.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
August 23, 2023

In what way do you believe them to be negligent ?

Jill C., Forum Volunteer
Francis Valadj
Participating Frequently
August 24, 2023

Nobody knows anything about adobe stock, the information is fair and just says to wait, and the assistants can do nothing, whereas in other Adobe software the treatment is always the best, and problems are quickly resolved with great efficiency.

 

WendellaBee
Adobe Employee
Adobe Employee
August 24, 2023

We are having a difficult time understanding what issue you are having with Adobe Stock. Please explain the issue you are experiencing so we can best answer your concerns. You can start by adding a descriptive title to this thread.

kglad
Community Expert
Community Expert
August 23, 2023

<moved from enterprise&teams>