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Can't upload csv file: 'The upload of your CSV file failed'

Explorer ,
Jul 05, 2023 Jul 05, 2023

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Hi, I am trying to upload CSV file with all the information for my stock footage but it gives me the error 'The upload of your CSV file failed'. What am I doing wrong?

 

See image, and I have also added the file.

Bas_Leroy_0-1688579929767.png

Thanks.

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Contributors , Troubleshooting

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correct answers 2 Correct answers

Community Expert , Jul 30, 2023 Jul 30, 2023

You are using the “;” as separator, Adobe uses the “,” as separator. You will have problems, as your filename also contains comas. It is best to avoid special characters for filenames. You may try to embed the filenames in quote marks in your CSV file. Your keywords need to have quotes to embed the field. Have a look at the model CSV file, and then stick to its format exactly.

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Explorer , Aug 01, 2023 Aug 01, 2023

I changed the filenames

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Community Expert ,
Jul 30, 2023 Jul 30, 2023

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You are using the “;” as separator, Adobe uses the “,” as separator. You will have problems, as your filename also contains comas. It is best to avoid special characters for filenames. You may try to embed the filenames in quote marks in your CSV file. Your keywords need to have quotes to embed the field. Have a look at the model CSV file, and then stick to its format exactly.

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Aug 01, 2023 Aug 01, 2023

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Yes, that worked. Thanks!

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Community Expert ,
Aug 01, 2023 Aug 01, 2023

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You're welcome! 

 

Did you change the filenames or did you put them up in quotes?

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Aug 01, 2023 Aug 01, 2023

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I changed the filenames

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Community Expert ,
Aug 01, 2023 Aug 01, 2023

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Thank you for your update. I appreciate it. This is undoubtedly beneficial for other participants.

ABAMBO | Hard- and Software Engineer | Photographer

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