Color Shift

Hi all,

In my previous post, I mentioned the issue of colors after the video was submitted to the stock library, but there were no specific picture examples at that time. Now I use pictures to express the problem. I hope to get your help and guidance.

[moderator merged this with the previous post. Please continue the discussion, always by posting a reply to your previous post about the same problem.]

I hope the administrator sees this message and responds.

By @Lily-SOFIA

That would be very rare to have Adobe people following this community forum. If you want to contact Contributor Support, you will need to do that the official way: Need help? (Stock Contributor Support) 

I am experiencing a difficult issue where the thumbnail images generated by Adobe Stock for recently accepted videos have color differences compared to the colors during playback.

By @Lily-SOFIA

There may be multiple causes for this. The most common cause would be a wrong colour profile. I would appreciate it if you could point out some examples. That will help us to understand the issue better and eventually to find a solution.