Known Participant

Question

Content rejected for no reason

Forum|Forum|3 years ago
May 17, 2022
3 replies
3288 views

Hi

I have a question: some content sent and rejected can be subjected to a second review. I have a rejected content because it says that it does not adapt to what they are looking for but the content is relevant and in fact other similar content and of the same theme was accepted.

What can be done in these cases?

Thank you

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This topic has been closed for replies.

Ricky336

Community Expert

Hello,

Admittedly, 'Vector outside of the norm' and 'it is not adapted to our needs' is ambiguous, to say the least! (It's open to interpretation.)

However, I would go with @Nancy OShea 's advice and try to upload with SVG vectors despite being allowed to upload an EPS file. Also, I wouldn't put in any messaging as @Abambo also suggested. 'Not adapted to our needs' could therefore cover these issues pointed out.

Abambo

Community Expert

You can post your asset here, give us the rejection reason, we will have a look into it and if you can correct, you can correct and resubmit.

Look into the following for more information. If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

ABAMBO | Hard- and Software Engineer | Photographer

ZiuuAuthor

Known Participant

This is the message that appears in the "not accepted" section:

"Thank you for giving us the opportunity to review the vector. Unfortunately, we have found that it does not suit our needs."

This same vector with some modifications to avoid rejections for similar content I previously uploaded it a few days ago and it was accepted.

Abambo

Community Expert

I still have problems with the refusal message. Please post the text in red (like in the example) here:

My guess: take the message out and resubmit:

The messaging makes the file unusable in certain situations and is not helpful.

ABAMBO | Hard- and Software Engineer | Photographer

T

Test Screen Name

Legend

There is ALWAYS a reason. What exactly was the reason? There is no appeal and no review. It would cost Adobe far too much, they have to process tens of thousands of submissions a day. Much cheaper to reject some good work than engage.

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