Known Participant

Question

Content rejected for no reason

Forum|Forum|3 years ago
May 17, 2022
3 replies
3311 views

Hi

I have a question: some content sent and rejected can be subjected to a second review. I have a rejected content because it says that it does not adapt to what they are looking for but the content is relevant and in fact other similar content and of the same theme was accepted.

What can be done in these cases?

Thank you

[Moderator moved the thread to the correct forum]

This topic has been closed for replies.

Ricky336

Community Expert

Hello,

Admittedly, 'Vector outside of the norm' and 'it is not adapted to our needs' is ambiguous, to say the least! (It's open to interpretation.)

However, I would go with @Nancy OShea 's advice and try to upload with SVG vectors despite being allowed to upload an EPS file. Also, I wouldn't put in any messaging as @Abambo also suggested. 'Not adapted to our needs' could therefore cover these issues pointed out.

Abambo

Community Expert

You can post your asset here, give us the rejection reason, we will have a look into it and if you can correct, you can correct and resubmit.

Look into the following for more information. If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

ABAMBO | Hard- and Software Engineer | Photographer

ZiuuAuthor

Known Participant

This is the message that appears in the "not accepted" section:

"Thank you for giving us the opportunity to review the vector. Unfortunately, we have found that it does not suit our needs."

This same vector with some modifications to avoid rejections for similar content I previously uploaded it a few days ago and it was accepted.

Nancy OShea

Community Expert

You are partially right. Anyway an eps can be converted to svg

As for AI, what if the buyer does not have Illustrator or someone who has the program or knows it?

By @Ziuu

Ai files should be submitted with the PDF preview embedded. That Preview is used by other programs like InDesign to display the image. Such Ai files can be opened as PDF files, which is a lot better than EPS files, as EPS files don't allow for such niceties like transparency and other modern elements. So if you buy an EPS file, and the Ai part is not embedded (a pure EPS file) you basically get a dead file; as @Nancy OShea said, EPS is dead and won't evolve any more. If you buy an Ai file and the PDF is not embedded, you know at least, that you get a file that can be worked with, except if the contributor did some weird things to make the file unusable. Those not having access to Creative Cloud are effectively disadvantaged with Ai files, but with Adobe stock, I do not bet that there are a lot. Those will download the JPEG version of the file.

@jacquelingphoto2017 is right in that sense that EPS files are allowed to upload, and they sell. But it's not really the best format you can offer, especially for Adobe stock.

Among other things, EPS can't support ICC color profiles.

Successful vector artists give customers a choice of file types instead of pigeonholing themselves into one or the other.

Do whatever works best for you.

Nancy O'Shea— Product User & Community Expert

T

Test Screen Name

Legend

There is ALWAYS a reason. What exactly was the reason? There is no appeal and no review. It would cost Adobe far too much, they have to process tens of thousands of submissions a day. Much cheaper to reject some good work than engage.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded