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Ziuu
Ziuu
Known Participant
May 17, 2022
Question

Content rejected for no reason

  • May 17, 2022
  • 3 replies
  • 3290 views

Hi

I have a question: some content sent and rejected can be subjected to a second review. I have a rejected content because it says that it does not adapt to what they are looking for but the content is relevant and in fact other similar content and of the same theme was accepted.

What can be done in these cases?

 

 

Thank you

 

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3 replies

Ricky336
Community Expert
Ricky336Community Expert
Community Expert
May 18, 2022

Hello,

Admittedly, 'Vector outside of the norm' and 'it is not adapted to our needs' is ambiguous, to say the least! (It's open to interpretation.) 

However, I would go with @Nancy OShea 's advice and try to upload with SVG vectors despite being allowed to upload an EPS file. Also, I wouldn't put in any messaging as @Abambo also suggested. 'Not adapted to our needs' could therefore cover these issues pointed out.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    May 17, 2022

    You can post your asset here, give us the rejection reason, we will have a look into it and if you can correct, you can correct and resubmit.

     

    Look into the following for more information. If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
    Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
    See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
    and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

    ABAMBO | Hard- and Software Engineer | Photographer
    Ziuu
    ZiuuAuthor
    Known Participant
    May 17, 2022

    This is the message that appears in the "not accepted" section:

    "Thank you for giving us the opportunity to review the vector. Unfortunately, we have found that it does not suit our needs."

    This same vector with some modifications to avoid rejections for similar content I previously uploaded it a few days ago and it was accepted.

    Ziuu
    ZiuuAuthor
    Known Participant
    May 18, 2022

    Hi @Ziuu 

    I do not upload a lot of vectors, but when I do, I upload to Adobe and one other platform in AI format and a third platform specifically ask for EPS format. Therefore EPS must be selling. In any case, the final decision is based on your likeness and choice.

    Best wishes

    Jacquelin


    Thank you @jacquelingphoto2017  for your advice. 

    T
    Test Screen Name
    Legend
    May 17, 2022

    There is ALWAYS a reason. What exactly was the reason? There is no appeal and no review. It would cost Adobe far too much, they have to process tens of thousands of submissions a day. Much cheaper to reject some good work than engage.

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