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contributor account blocked until further notice

Guest
Jun 17, 2023 Jun 17, 2023

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hello 👋 

 

Guys, When I came to my dashboard it says "validate issue" then I contacted with the adobe help team by sending email. So, they told me " your Account has appeared highly irregular sales activities, Account will remain blocked until further notice" 

 

So, I didn't do anything with violating rules and terms. But a week ago I saw something. Which means sales are boosting. Time to time I came to my dashboard then sale has increased. I don't know what happened, guys, my works are original and I am uploading since two years of back. Please help me to get back my account.. please check my account I don't receive any rules violations emails before.. 

 

Is there any adobe employer please check my account and let me know the clarification. I am very upset 😢 and bad luck 😭

 

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correct answers 2 Correct answers

Community Expert , Jun 17, 2023 Jun 17, 2023

No one here in the forum can help you to resolve this issue. The notice from Adobe indicated that your account would remain locked "until further notice". They will get back to you when their investigation is complete. Meanwhile, don't spam them with multiple emails. This could take some time.

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Community Expert , Jun 17, 2023 Jun 17, 2023

I'm sorry for your situation, but nobody here can help you. We are fellow contributors only and have no insight into your account.

 

Adobe did answer you:

quote

So, they told me " your Account has appeared highly irregular sales activities, Account will remain blocked until further notice" 


By @Deleted User

Irregular sales activities are done to boost accounts. And they are a violation of the rules. So, Adobe is investigating that, and their findings were probably such that they needed to block your

...

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Guest
Jun 17, 2023 Jun 17, 2023

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Anyone can help this?

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Community Expert ,
Jun 17, 2023 Jun 17, 2023

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No one here in the forum can help you to resolve this issue. The notice from Adobe indicated that your account would remain locked "until further notice". They will get back to you when their investigation is complete. Meanwhile, don't spam them with multiple emails. This could take some time.

Jill C., Forum Volunteer

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Community Expert ,
Jun 17, 2023 Jun 17, 2023

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I'm sorry for your situation, but nobody here can help you. We are fellow contributors only and have no insight into your account.

 

Adobe did answer you:

quote

So, they told me " your Account has appeared highly irregular sales activities, Account will remain blocked until further notice" 


By @Deleted User

Irregular sales activities are done to boost accounts. And they are a violation of the rules. So, Adobe is investigating that, and their findings were probably such that they needed to block your account. They see the IP address of the buyer, they see your IP address, they know the buyer's history etc. There are cases where people stayed blocked, there are cases where people got unblocked. Until further notice means you need to wait for that notice.

quote

Is there any adobe employer please check my account and let me know the clarification. I am very upset 😢 and bad luck 😭


By @Deleted User

Adobe employees are not working on weekends, and they don't check your account and put clarifications out here in this public place. And they have told you all the clarification you will get. Wait until further notice.

ABAMBO | Hard- and Software Engineer | Photographer

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