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Anonymous
June 17, 2023
Answered

contributor account blocked until further notice

  • June 17, 2023
  • 3 replies
  • 400 views

hello 👋 

 

Guys, When I came to my dashboard it says "validate issue" then I contacted with the adobe help team by sending email. So, they told me " your Account has appeared highly irregular sales activities, Account will remain blocked until further notice" 

 

So, I didn't do anything with violating rules and terms. But a week ago I saw something. Which means sales are boosting. Time to time I came to my dashboard then sale has increased. I don't know what happened, guys, my works are original and I am uploading since two years of back. Please help me to get back my account.. please check my account I don't receive any rules violations emails before.. 

 

Is there any adobe employer please check my account and let me know the clarification. I am very upset 😢 and bad luck 😭

 

This topic has been closed for replies.
Correct answer Abambo

I'm sorry for your situation, but nobody here can help you. We are fellow contributors only and have no insight into your account.

 

Adobe did answer you:

quote

So, they told me " your Account has appeared highly irregular sales activities, Account will remain blocked until further notice" 


By @21022221

Irregular sales activities are done to boost accounts. And they are a violation of the rules. So, Adobe is investigating that, and their findings were probably such that they needed to block your account. They see the IP address of the buyer, they see your IP address, they know the buyer's history etc. There are cases where people stayed blocked, there are cases where people got unblocked. Until further notice means you need to wait for that notice.

quote

Is there any adobe employer please check my account and let me know the clarification. I am very upset 😢 and bad luck 😭


By @21022221

Adobe employees are not working on weekends, and they don't check your account and put clarifications out here in this public place. And they have told you all the clarification you will get. Wait until further notice.

3 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
June 17, 2023

I'm sorry for your situation, but nobody here can help you. We are fellow contributors only and have no insight into your account.

 

Adobe did answer you:

quote

So, they told me " your Account has appeared highly irregular sales activities, Account will remain blocked until further notice" 


By @21022221

Irregular sales activities are done to boost accounts. And they are a violation of the rules. So, Adobe is investigating that, and their findings were probably such that they needed to block your account. They see the IP address of the buyer, they see your IP address, they know the buyer's history etc. There are cases where people stayed blocked, there are cases where people got unblocked. Until further notice means you need to wait for that notice.

quote

Is there any adobe employer please check my account and let me know the clarification. I am very upset 😢 and bad luck 😭


By @21022221

Adobe employees are not working on weekends, and they don't check your account and put clarifications out here in this public place. And they have told you all the clarification you will get. Wait until further notice.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
June 17, 2023

No one here in the forum can help you to resolve this issue. The notice from Adobe indicated that your account would remain locked "until further notice". They will get back to you when their investigation is complete. Meanwhile, don't spam them with multiple emails. This could take some time.

Jill C., Forum Volunteer
    A
    Anonymous
    June 17, 2023

    Anyone can help this?

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