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lindah741070
Participating Frequently
November 5, 2018
Answered

Contributor Dashboard page is blank

  • November 5, 2018
  • 4 replies
  • 1877 views

As of this morning I cannot access my contributor account.

Right now I'm "on hold" with the general Adobe Customer Care support via chat, but I was wondering if anyone else is having this issue.

I can log in, but the entire screen is white.

I am still receiving emails notifying me that my images have been accepted.

Correct answer Kirsten Harris

The contributor portal is up and running again. Very sorry for the inconvenience.

4 replies

Participating Frequently
August 2, 2019

HTTP ERROR 504

It is NOT up again at the moment.

Abambo
Community Expert
Community Expert
August 2, 2019

correct. Wait half an hour and try again!

EvilBugQueen1​ I'm getting an error too!

502... bad gateway. Could by our proxy.

My iPad shows 503 Service Unavailable on a different network.

ABAMBO | Hard- and Software Engineer | Photographer
WendellaBee
Adobe Employee
Adobe Employee
August 2, 2019

The issue has been resolved.

Kirsten Harris
Community Manager
Community Manager
November 5, 2018

Unfortunately the Adobe Stock Contributor portal is down at the moment. We are working on getting it up and running asap and will notify you here when back up. We are very sorry for the inconvenience.

lindah741070
Participating Frequently
November 5, 2018

Thank you, Kristen.

thierry_dehove
Known Participant
November 5, 2018

same here since and it's really frustating

celiac20708536
Participant
November 5, 2018

When I open the page it shows 503 Service Unavailable...

Maria Galushkina
Inspiring
November 5, 2018

503 Service Unavailable

No server is available to handle this request. 

Kirsten Harris
Community Manager
Kirsten HarrisCommunity ManagerCorrect answer
Community Manager
November 5, 2018

The contributor portal is up and running again. Very sorry for the inconvenience.