Contributor Payment error

[ajgortee]

I am a Adobestock Contributor. I Withdraw last Thursday, June 11, 2020. 

But today I got a payment error. Why? How can I get it back? Please tell me a way.

[Contributor1]

It looks like you've already sent a new payment request, please let me know if you're still having issues. Thanks!

[Salihrkn]

Hello; i have same problem can you check for me please. I made a payment request at Friday, October 02, 2020 but there is "Payment error" on status column. This is my member id 206820172. Thank you. 

[Anukul76038279]

Hello sir, i have same problem regarding payment error. I have attached screenshots. Please do it as soon as possible. Really needed. Thankyou so much

 

[Anukul76038279]

Please help regarding this issue as soon as possible 

[Muhammad24037181qfkv]

same problem occur me tried to withdraw $42.98 to my skrill account but after a wseek i sowh a massage payment error please fix that problem where is my money my adobe stock contributer holding

Muhammad Jahangir and member id is

209244931

[bogdanv25392606]

Please tell me if the problem is solved. Thanx

[Salihrkn]

Yes. You need to wait for few more days. 

[bogdanv25392606]

Ok. Thank you

[Jill_C]

What problem? You resurrected a thread from a year ago , so we don't know what problem you're referring to...

[Nancy OShea]

@Muhammad24037181qfkv,

Fellow users can't help you a payment issue.  Directly contact Contributor Support below.  Only they can help you.

Stock Contributor Support: https://contributor.stock.adobe.com/contact

[RafayMir]

Same Issue with me how to fix this?

[Abambo]

A payment error happens when Adobe makes the payment and the receiving side refuses the payment. You should check your credentials with the receiving side. If they say that all is OK, check the money destination on the Adobe side. If what you gave to Adobe is correct, then contact contributor support. 

The receiving side is probably waiting for some ID confirmation of yours. 

[RafayMir]

There is no issue with the receiving side as I received email confirmation from PAYONEER that you can now receive funds from Adobe stock. I just simply linked the account. But the payment option says "Payment Error" its been over 20 days I don't how to fix this. It was my first transfer

How can I contact customer support?

[Abambo]

Was there a problem with the payement? If you have identified the source, you can rescedule a payment, if I'm correctly informed. You do not contact customer support, you contact contributor support. https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

They answer by e-mail. So watch your spam folder. And the answer may take some time. It's not life support.

[RafayMir]

Thanks,

No there wasn't any problem with Payoneer. But I think the Email or User name is different maybe? That might be the issue resulting Payment Error in the Stock Account. I don't know

I did contact using contributor support previously 3-to 4 days ago I haven't received any response or email 

I will wait for their response.