create a thumbnail for my video, is it possible?

[florencep7267147]

hello

for videos, I understood that adobe stock generates its own thumbnail,
 mine are often black at the beginning, (they are motion graphics on a black background) 
and even if the mouse hover (a customer visit) probably triggers the animated video preview, 
is there a way to create a preview thumbnail ourselves or to modify it?, if so, where? and how? thank you.

[RALPH_L]

It is not possible. Adobe selects a frame out of your video. I do not know if it is random or not.

[Abambo · Accepted solution]

No, that is a long-standing request from the community, but it is still not possible. You could try if setting a first image will change something here and does not augment the refusal rate. The cover picture is chosen from the first 5 seconds of the video.

From the Adobe helpx pages:

Preview images

Do: Be aware that your video's preview image will be automatically selected from a frame 5 seconds into the video.

https://helpx.adobe.com/stock/contributor/help/video-editing-dos-and-donts.html

[Nancy OShea]

Add a still image to the first 5 seconds of your video clip.

[florencep7267147]

thanks, I understand, I'll see if I can put a still image at the fifth second, but often it corresponded to the end of my vfx, or to a black transition between two vfx if I make a pack, I could maybe just lengthen the effect by one second, I'll try that too, . second question, is the preview of the video when we create the keywords to submit it the final preview? would that allow us to know if it's good or not?

[Moderator cured HTML formatting errors]

[Abambo]

Well, if it's not working with the last image, it could work with the first one.

Making the first 5 seconds a single still image would eventually earn you a refusal.

[florencep7267147]

yes, ok, do you know if 

 the preview of the video when we create the keywords to submit , is the final preview? 

[Abambo]

You should know, as you submit video. I did submit exactly one video 6 years ago for testing. I'm not into videoshooting.

[Peter Phipp]

So who at adobe management will answer the question `" can you change the video preview that is shown on the website ?

[Abambo]

So who at adobe management will answer the question `" can you change the video preview that is shown on the website ?

By @Peter Phipp

Why do you need Adobe management for that? You can't change the preview image. That's a fact. But I agree, it would be highly valuable to be able to set the preview image yourself.

[Nancy OShea · Accepted solution]

Read the Adobe Contributor User Guide containing Adobe's official Stock policies.

https://helpx.adobe.com/stock/contributor/help/video-requirements.html

Preview images  

Do: Be aware that your video's preview image will be automatically generated from a frame 5 seconds into the video. 

You choose which frame to put in the 5-second slot.

[florencep7267147]

you know, my images all look a bit similar, imagine an animated line.
 that's not a very helpful answer 🙂
 well, i'll figure it out and take a screenshot of my preview upon submission,
 and compare it to the final preview. 
have a great week and sorry for taking up your time

[Abambo]

You're welcome.