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Delays in Adobe Stock Photo Approval: What Can I Do?

New Here ,
Mar 11, 2023 Mar 11, 2023

What could be causing a delay in the approval of my photos on Adobe Stock? I have submitted them 21 days ago and they are still not approved. Is there anything I can do to speed up the process or get more information on the status of my submissions?

 
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correct answers 2 Correct answers

Community Expert , Jun 19, 2023 Jun 19, 2023

You probably won't receive a response to such inquiries, because they simply don't know how long review will take. Anecdotal evidence from this forum, as well as the Adobe Stock Discord channel, is that most reviews of AI assets are now taking 2 months or more. 

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Community Expert , Jun 19, 2023 Jun 19, 2023

Review times vary depending on how many other assets were ahead of yours when you submitted. 

 

Contacting Stock Contributor support about the review queue is a waste of time.  They can't do anything about traffic. And if you become a nuisance, they could block your account for spamming.  

 

For faster turnarounds, submit less generative AI illustrations and more photos, videos, & vectors.  Real artwork sells more & gets reviewed quicker than the synthetic stuff.

 

Good luck.

 

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Community Expert ,
Mar 11, 2023 Mar 11, 2023

If you read through the recent posts, asset review time is a hot topic right now.  It's speculated there is a backlog with a high volume if AI generated content being submitted right now.  Be patient, and I'd say for non-AI assets if more than two full weeks go by and they are still in review it may warrant reaching out to Contributor Support.  For AI assets, 4 weeks or longer seems to be normal at the moment.

 

If this is your first time submitting, make sure your ID has been accepted and there aren't any tax form issues.

 

Good luck ðŸ™‚

George F, Photographer & Forum Volunteer
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New Here ,
Mar 11, 2023 Mar 11, 2023

Thanks for taking the time to respond to my post!

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Community Expert ,
Mar 11, 2023 Mar 11, 2023

Not much you can do except wait.

Photos and Vector illustrations take 5  - 10 business days.

Generative AI may take up to 2 months  -- owing to the glut of content that's slamming the Stock system.

 

HINT:  Maybe don't submit generative AI.  😉

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Expert ,
Mar 11, 2023 Mar 11, 2023
quoteIs there anything I can do to speed up the process or get more information on the status of my submissions?
By @PictureThisProduct

You can't accelerate this. You need to wait. 

ABAMBO | Hard- and Software Engineer | Photographer
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New Here ,
Mar 21, 2023 Mar 21, 2023

What's weird that I got one of my AI generated assets accepted almost instantly, while the rest is sitting in the review queue for over 2 weeks now. I wonder how that one image got through quicker 🤔

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Community Expert ,
Mar 21, 2023 Mar 21, 2023

Maybe leprechauns looked favorably upon that submission. 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Expert ,
Jul 10, 2023 Jul 10, 2023
quote

What's weird that I got one of my AI generated assets accepted almost instantly, while the rest is sitting in the review queue for over 2 weeks now. I wonder how that one image got through quicker 🤔


By @AltPix


A system bug. I will ask Adobe to put that asset back into your waiting queue… (just kidding!) Adobe always says, it's first in, first out. According to our information gathered from other contributors, your AI assets remain unprofitable in the waiting queue for a period of three months before being considered.

ABAMBO | Hard- and Software Engineer | Photographer
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New Here ,
Jun 19, 2023 Jun 19, 2023

I have been waiting for mine for two months now to be accepted, and nothing so far. I have also reached out to their support twice but, no luck.

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Community Expert ,
Jun 19, 2023 Jun 19, 2023

You probably won't receive a response to such inquiries, because they simply don't know how long review will take. Anecdotal evidence from this forum, as well as the Adobe Stock Discord channel, is that most reviews of AI assets are now taking 2 months or more. 

Jill C., Forum Volunteer
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Community Expert ,
Jun 19, 2023 Jun 19, 2023

Review times vary depending on how many other assets were ahead of yours when you submitted. 

 

Contacting Stock Contributor support about the review queue is a waste of time.  They can't do anything about traffic. And if you become a nuisance, they could block your account for spamming.  

 

For faster turnarounds, submit less generative AI illustrations and more photos, videos, & vectors.  Real artwork sells more & gets reviewed quicker than the synthetic stuff.

 

Good luck.

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Beginner ,
Jul 10, 2023 Jul 10, 2023

Mine is taking more 2 months hahaha~ I'm just gonna wait for it..... Hopefully, it approves mine this year. 

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New Here ,
Jul 10, 2023 Jul 10, 2023

May I know what type of work you upload? I only upload vectors and it's my first waiting for more than a week. Usually it would only take around 3 days.

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

Don't panic. All waiting times have increased, but still, vector should be around 15 days.

ABAMBO | Hard- and Software Engineer | Photographer
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Explorer ,
Sep 14, 2024 Sep 14, 2024

Insane wait times

No AI, just pure photos, it's 2 months now since submitting the files, I'm not a new user, never used AI for anything, seems pointless bothering now

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Community Expert ,
Sep 14, 2024 Sep 14, 2024

Many of us are experiencing 2-3 month delays. While it is frustrating, all assets will get reviewed eventually and remain available for sale forever. I continue to submit 5-6 images most days of the week so that I will have a steady stream of accepted images, even thiigh I may have to wait months.

Jill C., Forum Volunteer
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Community Expert ,
Sep 15, 2024 Sep 15, 2024
LATEST
quote

Insane wait times


By @terrybrooks

I agree. So be prepared and submit accordingly. The pictures will be available for an eternity, so at the end, the waiting time does not matter. 

 

quote

No AI, just pure photos, it's 2 months now since submitting the files, I'm not a new user, never used AI for anything


By @terrybrooks

The waiting time is not different for users using generative AI, or for new users. We just experience these waiting times because users submit massively generative AI assets, and those seem to be a huge commercial success for Adobe. 

ABAMBO | Hard- and Software Engineer | Photographer
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