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Participating Frequently
March 3, 2024
Question

Discrepancy in Upload Counts and Payments on Adobe Stock

  • March 3, 2024
  • 2 replies
  • 948 views

Has anyone else experienced Adobe incorrectly calculating uploads? When I look at my upload activity, it shows 11, but in the downloads section, it displays only 6 items, and the payment is also half of what it should be. 

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2 replies

RALPH_L
Community Expert
Community Expert
March 3, 2024

I also have different sums shown between my dashboard and the statistics report.

One week reported on the dashboard is not equal to today - 7 days on my statistics report. 

Abambo
Community Expert
Community Expert
March 3, 2024

Check the starting date. I'm sure your limiting the data from there.

ABAMBO | Hard- and Software Engineer | Photographer
turgoodAuthor
Participating Frequently
March 3, 2024

Nope I checked it the starting date is december 2023. But this problem not only with my account my friend said that he also have same problem. For today, 3 march I have 11 downloads in Activity tab, but in downloads I'm seeing only 8..

Abambo
Community Expert
Community Expert
March 3, 2024

Dashboard shows a twelve week trend, and this year's numbers.

 

Mystatistics shows a 3 month trend, from December 3 to March 3. 

 

That are different starting dates.

ABAMBO | Hard- and Software Engineer | Photographer