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T
the graphicerman
Participant
October 27, 2023
Answered

Does anyone have issue seeing their accepted photos?

  • October 27, 2023
  • 2 replies
  • 442 views

For a couple of days I cannot see my accepted photos on Adobe stocks. I have several images on the dashboard, none of them shows up on the front end. Does anyone know why? Is this a common issue for everyone or is it just me and my account? I couldn't get help from the Adobe team so far. 

    This topic has been closed for replies.
    Correct answer Abambo
    quote

    Is this a common issue for everyone or is it just me and my account?


    By @the graphicerman

    No! Except if you are in a restricted country, you can see all your assets without a problem (at least if you have, as @Jill_C says, 32 assets online.

     

    If you are not in a restricted country:

    • Clear cache and cookies.
    • Disable all browser extensions.
    • Change the browser
    • Check your firewall
    • Change the device/network

    2 replies

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    October 27, 2023
    quote

    Is this a common issue for everyone or is it just me and my account?


    By @the graphicerman

    No! Except if you are in a restricted country, you can see all your assets without a problem (at least if you have, as @Jill_C says, 32 assets online.

     

    If you are not in a restricted country:

    • Clear cache and cookies.
    • Disable all browser extensions.
    • Change the browser
    • Check your firewall
    • Change the device/network
    ABAMBO | Hard- and Software Engineer | Photographer
    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    October 27, 2023

    You are probably in a country where additional vetting is required before images are viewable in that country. Include one of your asset numbers here, and the community members, who are in different countries around the world, will confirm whether they can see your image.

    Jill C., Forum Volunteer
    T
    the graphicermanAuthor
    Participant
    October 27, 2023

    Thank you for your reply! Here's one of my photos https://stock.adobe.com/stock-photo/id/621324968

    The thing is I was able to see my photos a few days ago. This problem just started happening.

    daniellei4510
    Community Expert
    daniellei4510Community Expert
    Community Expert
    October 27, 2023

    I can see the image just fine.

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