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Explanations for rejections

Participant ,
Feb 14, 2020 Feb 14, 2020

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As as paying customer for Creative Cloud and a sometimes contributor to Adobe Stock, I am getting quite annoyed by the explanations for rejections. Often the explanations are quite vague and point to either broken links or a page where one must wade through several pages.

 

I seldom post to Adobe Stock because of this and devout more of my energies to stock agencies like Getty and Shutterstock, whom do provide more clear reasons why a photo is rejected. AND I not paying any money to Getty or Shuterstock.

 

Why the vague explanations? Why does Adobe treat their customers so badly. It's come to the point I am giving thought to perhaps even cancelling my CC subscription.

 

Customers deserve a better response why their photos were rejected and not vague responses to a link.

 

A very loyal but quite annoyed Adobe Customer 

 

Ken

 

 

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Contributor critique, Contributors

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Participant ,
Feb 18, 2020 Feb 18, 2020

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Thanks kindly. I do appreciate the assistance. Apparently I had a watermark on the image. I do not add watermarks to my stock photos. I add watermarks to my photos I upload to my Zenfolio gallery or Flickr. I obvioulsy added a version of the image I intended for my Zenfolio gallery.

 

Sorry about the confusion and many thanks again.

 

Cheers

 

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Adobe Community Professional ,
Feb 18, 2020 Feb 18, 2020

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You are welcome

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Adobe Community Professional ,
Feb 28, 2020 Feb 28, 2020

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Shutterstock has similar refusal messages. But yes, they have a method to get in touch with their support but that does not really help... I had a picture that at the end I did not submit because Shutterstock was really ignoting my correct argumentation on Coke as not being an exclusive tradename for Coca Cola, but also the correct technical term for coking coal used in the steel industry to reduce iron ore to iron. So at the end, I have a good selling picture here and I do not have it with shutterstock.

ABAMBO | Hard- and Software Engineer | Photographer

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