Participant

Answered

False Problems with images having excessive "artifacts or noise"

Forum|Forum|1 year ago
March 6, 2024
5 replies
439 views

but its an image of a street with severe smoke during an Oregon wildfire. The image is clear and of good quality, the "grain" they're detecting is smoke in the air. How do I go forward with publishing images like these to stock?

Images attached are very lightly edited in lightroom only. No photoshop or layers/filters. Just the extreme smoke we had for a few weeks.

This topic has been closed for replies.

Correct answer Jill_C

In the first image there is chroma noise just above the tree line. You can use LRC Denoise feature to address that without affecting the overall smoky effect. Of course, make sure that "smoke", "smoky", "wildfire", "fire", etc. are mentioned in title and keywords. I don't see noise in the second image, but it looks like an image in which a filter has been applied. There is also a logo on the car in the foreground - Sentra. Same advice regarding keywords.

ella_mccAuthor

Participant

Wishing I could delete this as I'm getting some intense responses, haha. Was just curious as most of what I upload is quickly exepted and sells quite well!

Thank you Jill_C for the answer there! That was the best response!

Looks like my mistake, I missed a bit of grain!

Uploaded here are smaller quality files as I no longer have the originals though. Photos were taken and uploaded over 4 years ago. Not trying to cherry pick, just shared the primary issue they gave me.

Abambo

Community Expert

Oh, Jill's answers are always the best, but except if you have found a way to overcome gravity, my remark is still pertinent.

Two things:

your assets may have multiple issues, not only one, but they get refused on the first issue seen. Correcting that one and resubmitting will earn you a second refusal on quality issues, with the same stock text.
The text you get is not targetted to your picture, but is stock text. You will get that very same text over and over again, even if the refusal is something else than grain.

(you can't delete messages here, and there is useful information here. And getting intense responses is no problem.)

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

What is the exact header of the refusal? You are cherry-picking from a stock text that may or may not be relevant to your assets.

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

The images you posted are too small, you should post the image as submitted.

I won't look into those thumbnails more than I did now, as it is basically senseless, however, I did find this:

ABAMBO | Hard- and Software Engineer | Photographer

ella_mccAuthor

Participant

Ahhh I'm seeing that! I posted the same image but in uploading in the help chat it reduced the quality dramatically

Abambo

Community Expert

That's not an issue coming up with compression.

And as a fact, Assets don't get bad by uploading here.

ABAMBO | Hard- and Software Engineer | Photographer

Nancy OShea

Community Expert

That's not a FALSE problem. Customers won't pay for poor Stock images caused by atmospheric conditions.

Nancy O'Shea— Product User & Community Expert

Jill_C

Correct answer

Community Expert

In the first image there is chroma noise just above the tree line. You can use LRC Denoise feature to address that without affecting the overall smoky effect. Of course, make sure that "smoke", "smoky", "wildfire", "fire", etc. are mentioned in title and keywords. I don't see noise in the second image, but it looks like an image in which a filter has been applied. There is also a logo on the car in the foreground - Sentra. Same advice regarding keywords.

Jill C., Forum Volunteer

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