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Ömer5FE0
Participant
March 10, 2021
Answered

Files are approved but not appeared in search

  • March 10, 2021
  • 1 reply
  • 289 views

I uploaded files and they are approved but even after 24 hours, they are not appearing in search?

This topic has been closed for replies.
Correct answer Abambo
@Ömer5FE0 wrote:

No they are not visible in public profile. I only see in my dashboard. When I click file number of contents, i see "the page cannot be found" page.

And you are really sure they did get approved?

That's probably a case for the contributor support. https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
March 11, 2021

Are they visible in your public portfolio?

https://contributor.stock.adobe.com/account :

 
 

ABAMBO | Hard- and Software Engineer | Photographer
    Ö
    Ömer5FE0Author
    Participant
    March 11, 2021

    No they are not visible in public profile. I only see in my dashboard. When I click file number of contents, i see "the page cannot be found" page.

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    March 12, 2021
    @Ömer5FE0 wrote:

    No they are not visible in public profile. I only see in my dashboard. When I click file number of contents, i see "the page cannot be found" page.

    And you are really sure they did get approved?

    That's probably a case for the contributor support. https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

    ABAMBO | Hard- and Software Engineer | Photographer
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