Files cannot be seen in public

[Comfylana]

Hello, i am the contributor, some of my files can be seen only by me and do not appear in search or collection or portfolio in piblic view, those are numbers

466215363

482476766

482484411

482469933

482451502

[Shahzad5E90]

Hello Comfylana

Your first file is "Fire truck with a firefighter svg vector illustration" if yes than it showing after i search this number 482476766

[Comfylana · Accepted solution]

Hello, the problem is that buyers do not search by numbers. I see all my files in my collection "Transport", also in my profile if i am logged in. But other users see my collection half empty and none of these lost pictures apear in portfolio or in search by title. I send an email to contributors support, maybe they may fix it. I see people here have same problems time after time.

[Abambo]

Correct. They can be seen if you know the ID, but nobody will search by file ID. FYI and for those reading this, these are the instructions to contact contributor support:  Need help? (Stock Contributor Support)