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apletfx
Inspiring
February 7, 2023
Answered

Fotolia Account Migration Help

  • February 7, 2023
  • 4 replies
  • 1270 views

Hello,

I tried to sign in to my Fotolia contributer account and discovered that Fotolia has merged with Adobe. After some searching I found a few links for account migration, however most of them are now defunct and redirect to general pages. How can I recover my Fotolia contributer account, or gain access to the migrated account on Adobe?

    Correct answer Nancy OShea

    Hello! How can I restore my Fotolia account? My passwords stopped working. But there is no response from this link https://www.fotolia.com/Member/ForgotPassword.

     


    @Leon22408325q2kq,

    Fotolia is dead.  You must create an Adobe Stock Contributor account and sync it with your Fotolia content.

    Follow instructions below.

    https://stock.adobe.com/fotolia/login

     

    4 replies

    S
    Simon23787937t36w
    Participant
    August 24, 2023

    Yep, same thing for me. I tried to go through the migration progress a while back but gave up. It didn't work despite my changing passwords etc. It just would not sync.

    I've just tried to go through the process again and I'm just going in a loop. Why is this so hard?

    A
    Alessandro28552265g7z9
    Participant
    February 23, 2023

    yes of course. What if I changed my email?What if I no longer have access to the old Fotolia registration email? That's a glaring deficiency in the procedures. If I sue I win for sure.

    Nok99
    Nok99
    Participant
    February 9, 2023

    Hello I contact you because since the migration from Fotolia to Adobe, it is impossible for me to connect to manage my photos or buy some:(

    Please help me urgently!!!

     

    `

    plus my photos have disappeared from their folder and I can’t access my income nor add delete new photos

     


    I get the emails:
    One of your files has been sold - Tax formality

    N
    nok99fr
    Participant
    February 23, 2023

    [SOLVED] ThX

    Henrik Heigl
    Community Expert
    Henrik HeiglCommunity Expert
    Community Expert
    February 7, 2023

    Hi,

     

    In order to complete the transfer from Fotolia to Adobe, you’ll have to register an account first at https://stock.adobe.com/ with the same email address that was linked to the old Fotolia account. Once that is complete you'll need to send a request through the Contributor’s portal https://contributor.stock.adobe.com/en/contact to complete the migration. Hope that helps.

    regards,Henrik
      A
      apletfxAuthor
      Inspiring
      February 9, 2023

      Thank you for the info. That helps tremendously.

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