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Fotolia Account Migration Help

Explorer ,
Feb 07, 2023 Feb 07, 2023

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Hello,

I tried to sign in to my Fotolia contributer account and discovered that Fotolia has merged with Adobe. After some searching I found a few links for account migration, however most of them are now defunct and redirect to general pages. How can I recover my Fotolia contributer account, or gain access to the migrated account on Adobe?

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Contributors , Fotolia , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Feb 07, 2023 Feb 07, 2023

Hi,

 

In order to complete the transfer from Fotolia to Adobe, you’ll have to register an account first at https://stock.adobe.com/ with the same email address that was linked to the old Fotolia account. Once that is complete you'll need to send a request through the Contributor’s portal https://contributor.stock.adobe.com/en/contact to complete the migration. Hope that helps.

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Community Expert ,
Feb 07, 2023 Feb 07, 2023

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Hi,

 

In order to complete the transfer from Fotolia to Adobe, you’ll have to register an account first at https://stock.adobe.com/ with the same email address that was linked to the old Fotolia account. Once that is complete you'll need to send a request through the Contributor’s portal https://contributor.stock.adobe.com/en/contact to complete the migration. Hope that helps.

regards,
Henrik

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Explorer ,
Feb 08, 2023 Feb 08, 2023

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Thank you for the info. That helps tremendously.

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New Here ,
Feb 09, 2023 Feb 09, 2023

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Hello I contact you because since the migration from Fotolia to Adobe, it is impossible for me to connect to manage my photos or buy some:(

Please help me urgently!!!

 

`FotoliaAdobeSucks.png

plus my photos have disappeared from their folder and I can’t access my income nor add delete new photos

 

Screen 2023-02-09 à 10.46.55.png
I get the emails:
One of your files has been sold - Tax formality

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New Here ,
Feb 23, 2023 Feb 23, 2023

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[SOLVED] ThX

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New Here ,
Feb 23, 2023 Feb 23, 2023

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yes of course. What if I changed my email?What if I no longer have access to the old Fotolia registration email? That's a glaring deficiency in the procedures. If I sue I win for sure.

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