Free collection payment

[Lovely28100003lz5l]

I received an email on October 5th stating that my product was selected for the free collection. It is now November 12th, but I still haven't received the payment I was supposed to get. Is it possible that there is a problem?

[Abambo · Accepted solution]

Is our asset part of the free collection? Or did you get the message to nominate your assets for the free collection? Payements get immediatly allocated to your contributor account. There won't be any message about this.

[ZALEZPHOTO]

The initial free collection email was for a pre-selection and for us to agree to terms or opt out.

It doesn't mean all the assets will be accepted.

You will get an email notifying you of payment if files were selected, but you will see it first in your account balance.

The entire process took about 5 weeks, so we should find out soon. 

[Jill_C]

Thr announcement of selected assets was made last year in November 22nd, so you should be hearing soon,

[Nancy OShea]

I think you're mistaken. Nobody's assets have been accepted into the free collection yet for 2025. 

If you opted in to the program and nominated assets for consideration, you'll be paid when/if they're accepted. If you didn't, you won't. 

See Free Collection FAQ

https://helpx.adobe.com/stock/contributor/help/free-collection-contributor-information.html

[Lovely28100003lz5l]

I Get e-mail from adobe,  25 september.

Dear Sezer,

Congratulations! We’ve added an upfront payment of USD 4 to your overall earnings balance.* (Please note, there won't be an itemized entry for the free assets.) 

We’ve accepted 1 asset(s) for 1-year term and 0 asset(s) for perpetual terms for the Adobe Stock free collection.

Questions?
Reach out to our support team.

Regards, 
The Adobe Stock team

[Lovely28100003lz5l]

I get e-mail from adobe 25 september.

Dear Sezer, Congratulations! We’ve added an upfront payment of USD 4 to your overall earnings balance.* (Please note, there won't be an itemized entry for the free assets.) We’ve accepted 1 asset(s) for 1-year term and 0 asset(s) for perpetual terms for the Adobe Stock free collection.

[ZALEZPHOTO]

I find this weird and inconsistant with Adobe's statements and procedures. 

The most anyone can do here is report your comments to the community moderator so thsy can look into it...

[Nancy OShea]

Emails can be spoofed by imposters. 

What's real is your Stock Contributor Portal. 

If your nominated assets are approved into the free collection, you will receive the upfront payment within 30 days after the assets are moved to the free collection. You will see the one-time payment in the Earnings tab in the Contributor portal and the assets are marked as free in your portal dashboard.

[Abambo]

My earnings spiked on September 22 for accepted vector assets.

[Abambo]

I think you're mistaken. Nobody's assets have been accepted into the free collection yet for 2025. 

By @Nancy OShea

I have photos and vector assets in the free collection, and I did recieve the funds for that. 

[Adrianna B.]

As of today the "eligable for free collection" checkbox has disappeared from my contributor dashboard. I'm assuming this means they are working on it as we speak. I have not received any additional earnings, upfront payments or email regarding this. But my guess is that since that checkbox no longer appears they are most likely sorting through it.

Anyone else notice this as well?

[Abambo]

There are different phases for the free collection. As I only have photos and vector, I do not know what assets they now selected. 

When you select on your Dashboard the "free" price tag, and push apply, you will see only the free assets in our collection. If there are new ones, you will see a $4 price hike on your dayly earnings (for annual selections) for each asset added to thze free collection by Adobe. If you have high earnings that day, you may not notice this. Besides the e-mail, there is no other communication from Adobe. 

[Abambo]

When that checkbox disapears, the assets that you nominated will get checked and eventually selected. That will take some time. They will send you an e-mail about the results, and your earnings will spike accordingly. That's it.

[daniellei4510]

Yes, the option to view eligible images is gone from my dashboard as well. So, they are either sorting through things, or the asset(s) were not selected for the free collection. But for certain, it means that the deadline for nominating or not nominating assets has passed.

[Abambo]

This deadline has been given in the first mail they sent for announcing that you could now submit for the free collection. If you were part of the selection process last year: the new assets will be chosen just before expiration of the old selection. This means that images that get selected again do not expire at all. 

[Lovely28100003lz5l]

solved

[Abambo]

solved

By @Lovely28100003lz5l

You should tell how it got solved. Just solved is not a correct answer. 😉

[Halal Vision Studio]

Adobe won't let us down; it never has, all these years.

[DaveFX]

i tell you how it works based on my recent experience .... my assets were accepted for the FREE collection ...
1) you receive the adobe email to nominate your assets for the free collection

2) when you receive the second email stating that some of your assets have been accepted, you' ll

receive the payment in your adobestock account and then you'll be able to request a payment.

I received the second email 4 days ago ... so adobe is working on reviewing your nominated assets ...