I am new and I realize what is wrong with my first submission and realize that they were not as good as they should be. But I was hoping someone could be more specific about why. Then I can hone in on the problem areas.
Thank you and have a great day 
"So am I using the wrong upscale program"
Do NOT upscale. Adobe rules forbid it. If you cannot make an illustration at the right resolution, don't submit it.
"I thought the photos had to be 4mg or larger."
No. That is a common mistake though. We are seeing many AI images scaled and made unsuitable. The rule is 4 megaPIXEL or larger. That is, width x height in pixels must be more than 4 million. Do not use Photoshop's image size in the status bar. Do not use file size. Count pixels.
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