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Hello, I'm not good at English. I'd like to ask my friends. Now my account has been completely close

New Here ,
Sep 23, 2024 Sep 23, 2024

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Hello, I'm not good at English. I'd like to ask my friends. Now my account has been completely closed (I've received an email saying that it will definitely not be opened). Question

  1. Can I open a new account? (New email)
  1. Can I upload real photos that I have uploaded to the closed portfolio? (These are real photos, my copyright)
  1. Can I use the same account for receiving money?

Thank you. PS. I want to continue this career. I have a lot of photos and videos. Please advise me.

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Community Expert ,
Sep 23, 2024 Sep 23, 2024

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1. Can you have the new account closed? Yes!

If Adobe permanently closed your account, then I assume that your violation was so severe, that they no longer wish to have you as a contributor. 

If you open a new account with a different email address and give fradulent personal information and submit a fradulent W8-Ben tax report, your new account will also probably be closed.

Why try to trick Adobe? That is probably what got you into this mess.

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New Here ,
Sep 23, 2024 Sep 23, 2024

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Thank you for your answer. For question

2, can I send the same image again in the closed port? 

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Community Expert ,
Sep 23, 2024 Sep 23, 2024

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If you upload the same images without a clear understanding of exactly why your account was closed, you run the risk of another account also being closed - seems like a big waste of time to me !

Jill C., Forum Volunteer

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New Here ,
Sep 23, 2024 Sep 23, 2024

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thank you very much

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