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Help my uploaded files deleted

New Here ,
Sep 16, 2023 Sep 16, 2023

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Need your help urgently. All the files I uploaded and sold in my account were suddenly deleted without notice.What should I do? Who to turn to for help

 

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Contributors , Troubleshooting

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Community Expert ,
Sep 16, 2023 Sep 16, 2023

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Were they deleted or is your account on hold at the moment? What message are you seeing in your Dashboard page ?

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Community Expert ,
Sep 16, 2023 Sep 16, 2023

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Please check again. Files do not disappear like this. Please clear your browser cache and cookies. Check on a different device. Check if you are signed in to the correct Adobe ID. If you have a corporate ID, check that you are signed in into the private ID, not the corporate.

ABAMBO | Hard- and Software Engineer | Photographer

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