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H
Hishao
Participant
May 12, 2023
Question

How long does it take to review your submissions?

  • May 12, 2023
  • 5 replies
  • 694 views

I have uploaded 5 files and it has been in the review section for 8 days now. It still says 'files will be reviewed by the moderation team within the next few days.' but it's been 8 days. Is this common?

 

[Moderator moved the thread to the correct forum]

This topic has been closed for replies.

5 replies

E
Evergrace
Participant
June 16, 2023

Hello
My vector files are being considered for 11 days, I wrote to the support service 4 times and did not receive an answer(((

T
Test Screen Name
Legend
June 16, 2023

Evergrace, expect 2-3 months. We all have to be patient. Do NOT keep spamming Adobe contributor support, this may get you blocked!!

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
May 12, 2023

Welcome to the Community Forum. It appears to be your first visit here. While you're here, take some time to peruse the other recent posts, and you will learn that review delays are a frequent topic of discussion here. If you have submitted Generative AI assets, you can expect a very long wait, perhaps 1-2 months or even longer. Due to the huge influx of such assets, many from contributors submitting hundreds, or even thousands, at a time, the queue has grown dramatically. There's nothing you can do to hasten the process

Jill C., Forum Volunteer
Francesc Sánchez
Francesc Sánchez
Participant
May 12, 2023

It is true and that's a pitty! If you have to wait two weeks it is not a tool we can use in our field. Cross fingers it will be solved pretty soon,

El diseño simple es el mejor de todos los diseños. Lo mismo pasa con el marketing online.
T
Test Screen Name
Legend
May 12, 2023

I think there may be a misunderstanding, because this discussion started in the wrong forum - it is in the forum for Stock Customers, but the problem applies only to Stock Contributors. There is no delay for stock customers.

It's hard to see why, for a contributor, a delay of 2 weeks (or 3 months) should make it "not a tool we can use in our field". If Adobe Stock was a news agency, a delay to current content would be a big problem, but that's not its job. Its job is to source excellent timeless content for its commercial customers, from countless suppliers.

    T
    Test Screen Name
    Legend
    May 12, 2023

    If they are illustrations or AI generative, it can now be 2-3 months. People generated so many AI pieces that the system completely overloaded, and the reviewers (actual people) couldn't keep up.

      B
      Blue Sky Unity
      Participant
      June 16, 2023

      This seems to still be the case. My current batck of AI Generated flagged, AI Generated Tagged in Title & Body Illustrations are sitting at over a month.

       

      I actually cancelled my AI Subscription because I need the feedback from consumers to course-correct and make more material that Adobe's customers want. This might help you save money while waiting for Adobe to get around to you.

        Henrik Heigl
        Community Expert
        Henrik HeiglCommunity Expert
        Community Expert
        May 12, 2023

        Hi,

         

        Unfortunately this is totally normal these days. It can take 1-2 weeks at the Moment. See also other Topic here where it is the same. In the future it may be a bit better, but for now it is as it is. Hope that helps a bit.

        regards,Henrik
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