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Participant
October 7, 2024
Answered

I Apologize for my Mistake

  • October 7, 2024
  • 2 replies
  • 379 views

After carefully reading the email, I acknowledged that I made a mistake. Now I want to apologize to the Adobe Stock Team and next time I will be careful about Terms and rules to avoid mistakes. I will be grateful to you If I get another chance to work as an Adobe Stock Contributor's partner. Thank you for your time.

This topic has been closed for replies.
Correct answer Jill_C

You are not addressing Adobe directly here in this forum. I assume you've had your account blocked. Apologies are irrelevant. The only thing that is relevant is compliance with the guidelines and T&C's. Nevertheless, Adobe does restore many accounts after completing their investigation and removing non-complying images. You may have to wait some time, perhaps days or weeks, for Adobe to complete their investigation. Meanwhile, do not budget the Support Team with repetitive emails.

2 replies

Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
October 7, 2024

You are not addressing Adobe directly here in this forum. I assume you've had your account blocked. Apologies are irrelevant. The only thing that is relevant is compliance with the guidelines and T&C's. Nevertheless, Adobe does restore many accounts after completing their investigation and removing non-complying images. You may have to wait some time, perhaps days or weeks, for Adobe to complete their investigation. Meanwhile, do not budget the Support Team with repetitive emails.

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
October 7, 2024

You are not addressing Adobe here but contributors like yourself. If your account has been disabled, it may be re-established following Adobe's investigation, provided the issue was not particularly egregious. 

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.