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Participating Frequently
March 14, 2024
Answered

I can't understand the logic.

  • March 14, 2024
  • 1 reply
  • 827 views

Sometimes my images with the EPS extension pass the check, but the same images with the JPG extension do not.
The settings are the same ones that I use all the time.
There were situations when specific JPG files were not accepted, then after a while I uploaded them again and they passed the test.

Do the results of the check depend on the mood of those who check these files?

This topic has been closed for replies.
Correct answer Abambo

I uploaded only EPS format, so the search filter does not work for "illustrations", only as a vector, although the site automatically generates JPG/PNG, which narrows the range of users who can find both the "illustration" and "vectors" filters.


Yes, that is true. But that is the way, the search enginge works with Adobe. They expanded the offer (offering vector files also as JPEG and PNG files), but they did not modify the search engine to reflect that. As this is a stock issue, you could file that as a suggestion or a bug in the stock forum. 

 

Adding JPEG and vector files to the portfolio was prohibited even before, so that is not a new rule. 

1 reply

Abambo
Community Expert
Community Expert
March 14, 2024

Sending in the same assets as EPS and as JPEG is spamming and lead to a blocked account. 

 

When you say "pass the test" you mean the moderation process? Submitting the same asset again after a refusal, without correcting issues, will lead to a blocked account too. 

 

Having a lot of bad pictures in the collection will lead to a blocked account too. You need to know that moderation does not exonerate you to do your due diligence. Some moderators are proud to have many bad assets in their portfolio, just to experience several weeks later a blocked account. Moderation is done by humans, and some are more stringent than others. Often, especially with generative AI, you see assets passing that should not pass. Customer complaints are very costy to Adobe. So many complaints on your assets... you see the scheme.

 

So if you are not sure about the defects in your assets, ask the community. Correct what needs to be corrected and resubmit only after correction.

ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
March 14, 2024

>Sending in the same assets as EPS and as JPEG is spamming and lead to a blocked account. 

 

Photostocks literally encourage you to post the same image in different formats, and very often it is mandatory to do so.

Adobe stock is no exception. Each image literally says what are the options for extensions of this image. Here's a random image.

Is this a literally created design and functionality for choosing a file extension or have you not seen this site to say such nonsense?

 

Participating Frequently
March 14, 2024

You are wrong. You upload the vector file and Adobe creates the JPEG file, and when your vector file has no background (!) it creates also the PNG file with a transparent background.

 

Formerly, you could add the preview as a JPEG file together with your vector in a zip file. But that did lead to many errors, where contributors put the wrong preview to the asset. And Adobe has corrected an issue in their system where the colours where incorrectly rendered from the vector file.

 

Nowadays, it is not necessary to add the JPEG file, and indeed if you do, it gets ignored. Submitting the same motive in different format results in separate entries and that is spamming. You should sanitize your portfolio.

 

I suggest you read about the requirements for vector files for Adobe stock. The rules for other sites may be different. https://helpx.adobe.com/stock/contributor/help/vector-requirements.html


>You are wrong. You upload the vector file and Adobe creates the JPEG file, and when your vector file has no background (!) it creates also the PNG file with a transparent background.

 

I registered before the rules included the requirement not to add raster files. Now I see that it has been added.
Thank you for clarifying the information.

 

But one point still remains unresolved - if there is a background, you still need to upload files with the PNG extension, because the site will not generate PNG files