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BalticKam
BalticKam
Participant
February 22, 2019
Answered

I cannot find my picture when looking for it in adobe.stock

  • February 22, 2019
  • 1 reply
  • 1803 views

When I trying to find my picture which has been properly uploaded and approved the search system doesn't show it among results. I tried the searching with different sets of keywords (all used keywords are part of description for the picture). Nevertheless most attempts are not OK. Though some of them (very rare) show the picture.

I tried that for several pictures. Some of them have never been found.

For instance I cannot find this one (with keywords below in different combination):

church russia fall watercolor chateau painting kremlin

Why it happens ?

This topic has been closed for replies.
Correct answer MatHayward

I can't find my image (248529092) with its top five keywords. When I enter: "bern night snow münster city" there are no search results. When I enter:"bern night snow city" there are 5 search results, but my image does not appear.


When you indexed the file you indicated that you were adding the keywords in German. However, when I checked it I see you actually used English keywords. I have changed the language selection to English. Try again soon with the relevant keywords and you should find it.

-Mat

1 reply

adriang35937582
adriang35937582
Participant
February 22, 2019

Yes! I have the same Problem. When I search for the Image ID the search engine finds my picture. But when I search for the exact title or keywords I cannot find it. Images (80+) have been accepted a week ago. Does it just take longer for them to appear in the search?!

jacquelingphoto2017
Community Expert
jacquelingphoto2017Community Expert
Community Expert
February 23, 2019

Hi adrian

Sorry about your experience. No it does not take that long to be visible on the website. On rear occasions it might take a day, otherwise its there the moment you receive the notification, or within an hour after. Please update this thread with all the ID numbers of images you cannot find using tag words.

Regards

JG

adriang35937582
adriang35937582
Participant
February 23, 2019

I can't find my image (248529092) with its top five keywords. When I enter: "bern night snow münster city" there are no search results. When I enter:"bern night snow city" there are 5 search results, but my image does not appear.

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