I have a problem with last paymant

Forum|Forum|3 years ago
July 12, 2022
2 replies
253 views

Hy Everyone,

I have a problem with the last payment. From the history is completed but I have not received anything. Has this ever happened to you? How can solve the problem?

Elisa Bistocchi

This topic has been closed for replies.

Abambo

Community Expert

It takes some time for the money to be credited to your PayPal account. If after 5 business days, you do not receive the funds, you should contact PayPal and Adobe, to get further information on the problem.

Need help? (Stock Contributor Support)

ABAMBO | Hard- and Software Engineer | Photographer

Nancy OShea

Community Expert

Have you waited long enough?

It takes several working days to clear the banking system.

If you don't receive payment within 15 days, contact Stock Contributor Support.

https://contributor.stock.adobe.com/contact

Nancy O'Shea— Product User & Community Expert

Abambo

Community Expert

If you don't receive payment within 15 days

By @Nancy OShea

Nancy is right. See this from the contributor manual (payout), especially if you are located in Russia or Belarus:

If you experience issues with moving funds to your 3rd party payment provider (e.g., the funds have not appeared in your 3rd party payment provider account within 2 weeks after you requested your payout) or from moving funds from your 3rd party provider to your bank account, please contact your 3rd party payment provider’s customer support team to discuss. For reference, here are support pages for the 3rd party payment providers: PayPal, Payoneer, and Skrill.

https://helpx.adobe.com/stock/contributor/help/getting-paid.html

For European contributors, however, the funds transferred need typically around 5 days to arrive at your account.

ABAMBO | Hard- and Software Engineer | Photographer

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