I have a problem with last paymant

New Here ,
Jul 12, 2022 Jul 12, 2022

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Hy Everyone,

I have a problem with the last payment. From the history  is completed but I have not received anything. Has this ever happened to you? How can solve  the problem?

Elisa Bistocchi

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Contributors , Fotolia

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Community Expert ,
Jul 12, 2022 Jul 12, 2022

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Have you waited long enough?

It takes several working days to clear the banking system.

 

If you don't receive payment within 15 days, contact Stock Contributor Support.

https://contributor.stock.adobe.com/contact

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Jul 12, 2022 Jul 12, 2022

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quote

If you don't receive payment within 15 days


By @Nancy OShea

Nancy is right. See this from the contributor manual (payout), especially if you are located in Russia or Belarus:

If you experience issues with moving funds to your 3rd party payment provider (e.g., the funds have not appeared in your 3rd party payment provider account within 2 weeks after you requested your payout) or from moving funds from your 3rd party provider to your bank account, please contact your 3rd party payment provider’s customer support team to discuss. For reference, here are support pages for the 3rd party payment providers: PayPal, Payoneer, and Skrill.

https://helpx.adobe.com/stock/contributor/help/getting-paid.html

 

For European contributors, however, the funds transferred need typically around 5 days to arrive at your account.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jul 15, 2022 Jul 15, 2022

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The same happened to me. I am not from Russia or Belarus, I am from Georgia. I got this money back to my adobe account. Have you fixed this problem?!

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Community Expert ,
Jul 15, 2022 Jul 15, 2022

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Sorry about that. Please contact contributor support.

https://community.adobe.com/t5/stock-contributors-discussions/i-have-a-problem-with-last-paymant/m-p...

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jul 12, 2022 Jul 12, 2022

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It takes some time for the money to be credited to your PayPal account. If after 5 business days, you do not receive the funds, you should contact PayPal and Adobe, to get further information on the problem.

Need help? (Stock Contributor Support)

ABAMBO | Hard- and Software Engineer | Photographer

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