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metavector
Participating Frequently
November 18, 2023
Answered

If multiple files are rejected due to quality issues, is there any possibility of account ban?

  • November 18, 2023
  • 5 replies
  • 1372 views

If multiple files are rejected due to quality issues, is there any possibility of account ban?

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Correct answer daniellei4510

I don't think anyone knows for sure. But it's probably somewhat possibly kind of safe to say one should maintain an acceptance rate of at least 50%. If one is getting rejections of 80%-90%, Adobe isn't making a profit compared to what moderators are being paid. They are losing money in that case. But just a guess.

5 replies

Known Participant
March 18, 2024

It would help if there were more specific information about rejected images, the reasons seem so generic it's hard to know what it's for exactly

Jill_C
Community Expert
Community Expert
March 18, 2024

The Adobe Moderation team doesn't exist to make you a better photographer or videographer or illustrator or Gen AI contributor; it exists to ensure quality and to protect and serve Buyers. Therefore, the Moderators are not given sufficient time to enumerate the errors in  your images. They simply press the reject button after the first error that they see.  

Jill C., Forum Volunteer
Known Participant
March 19, 2024

makes sense, thanks

Abambo
Community Expert
Community Expert
November 19, 2023

Stay below the 50% limit for your refusals. New contributors have a learning curve, so I suppose early refusals won't hurt your standing. But if you submit and get most refused, you should pause and ask the community so that you learn how to check your assets better, before submitting.

ABAMBO | Hard- and Software Engineer | Photographer
daniellei4510
Community Expert
Community Expert
November 18, 2023

Also, I think Adobe wants to see some degree of improvement over time. If one starts out with a 60% rejection rate and then after a couple months, improves by 10%, then 10% again a few weeks after that, they might be keeping stats that recognize the contributor's growth. Myself, if I maintained a 60% rejection rate over time, I'd start looking for a different side hustle. 🙂

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
daniellei4510
Community Expert
daniellei4510Community ExpertCorrect answer
Community Expert
November 18, 2023

I don't think anyone knows for sure. But it's probably somewhat possibly kind of safe to say one should maintain an acceptance rate of at least 50%. If one is getting rejections of 80%-90%, Adobe isn't making a profit compared to what moderators are being paid. They are losing money in that case. But just a guess.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Jill_C
Community Expert
Community Expert
November 18, 2023

No,not necessarily, though there is an assumption that an account that has a high percentage of rejects, say over 50%, could be in jeopardy.

Jill C., Forum Volunteer