Inactive account

[RafaahaYousuf]

Hi There, can someone help me?

I am trying to login Adobe stock contributor account but I got this error.

Our Account and Submission  policy does not allow multiple Contributor accounts.

To request an exception, please contact us .

Thanks in advance 

[daniellei4510]

Do you have more than one account? That is no longer allowed, so Adobe is probably disabling one or the other automatically.

[RafaahaYousuf]

I have more than one behance account with different accounts. I didn't use adobe stock before for contribution.
this is my first ever account and I use to this for contribution.

[Jill_C]

Perhaps you used a different email address to create another account?

[Abambo]

It may be that an earlier stock account has been created by you. Only contributor support can help you here as they have access to the backend and seem to have identified you having more than one contributor account.

Use the "contact us " link to contact contributor support.

[Dariia_Gnatenko1900]

Hello! Did you manage your problem? Because I have the same issue! I wrote several times to "contact us" form - but didn't get any answer from Adobe Team.

[ellellellelle]

I am experiencing this problem now. I have never made an Adobe Stock account, so I don't understand this error?

[Abambo]

I am experiencing this problem now. I have never made an Adobe Stock account, so I don't understand this error?

By @ellellellelle

This can really only be solved by contributor support. There is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

[viveara]

Same problem for me, I have one more behance account with different account. I didn't use adobe stock before for contribution. Even after I changed my behance account to this adobe stock account and deleted that adobe account, still its showing as "Inactive account". There is no proper reply to contact us query.

Can anyone help us please

[RALPH_L]

As far as I can tell, Behance accounts are one per customer. Not one per email account. You need to contact the Behance Service team and ask them about merging the two accounts.
Submit a request – Behance Helpcenter

[jacquelingphoto2017]

Hi @RafaahaYousuf ,

From what I gather, you are allowed one Behence account per Adobe ID. Therefore, if you have multiple Behence accounts, you would have multiple Adobe IDs. As a contributor you are allowed one Adobe ID. Hence, Adobe will disable the excess IDs (Accounts).

Best wishes

Jacqulein

[dasalazarr]

Same problem. Did you fix it?