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Answered

Inquiry Regarding Submission Review Status

Forum|Forum|2 years ago
November 10, 2023
4 replies
952 views

Dear Adobe Stock Customer Support,

I hope this message finds you well. My name is Dinesh Madhushanka, and I am writing to inquire about the status of my recent submission for AI-generated images under review.

I submitted these images approximately two months ago, and I understand that the review process may take some time. However, I wanted to check in and seek assistance in understanding the status of my submission. Is there any additional information or documentation needed from my end to expedite the process?

I appreciate your time and assistance in this matter. Please let me know if there are any updates or if there's anything I can do to facilitate the review.

Thank you for your attention to this concern. I look forward to your prompt response.

Best regards,

Dinesh Madhushanka

[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

Contributors

This topic has been closed for replies.

Correct answer Abambo

There is no way to accelerate the process. The waiting time for generative AI is around two months after submission. The time shown is not the submission, but the upload time. That is a display bug. If information is missing, that can be added the asset will go to the review tab. So, as long as the asset is where it is, there is nothing to do.

A

Ava33524427g6fv

Participant

Just to spread some words of hope; I got my uploads reviewed within 27 days. Got the notification email 3 days ago. 😏

Abambo

Community Expert

Just to spread some words of hope; I got my uploads reviewed within 27 days. Got the notification email 3 days ago. 😏

By @Ava33524427g6fv

Great. That were 20 assets. I really think that the number of concurrent uploads is also influencing the moderation time.

ABAMBO | Hard- and Software Engineer | Photographer

A

Ava33524427g6fv

Participant

True, low numbers might be a plausible reason. Now it would be interesting, how many did Dinesh upload.

Jill_C

Community Expert

You are not addressing Adobe directly here in this forum. No one can advise precisely when your assets will get moderated, though AI assets seem to take 2 months or longer, with other asset types getting reviewed faster than that.

Jill C., Forum Volunteer

George_F

Community Expert

This is a peer to peer forum that Adobe employees mostly do not monitor. We are fellow contributors here for the most part.

2-3 months is the normal range for review right now so if you are at two months there isn't any reason to be concerned currently. Have patience, all assets are reviewed in the order they are received 🙂.

George F, Photographer & Forum Volunteer

Abambo

Correct answer

Community Expert

There is no way to accelerate the process. The waiting time for generative AI is around two months after submission. The time shown is not the submission, but the upload time. That is a display bug. If information is missing, that can be added the asset will go to the review tab. So, as long as the asset is where it is, there is nothing to do.

ABAMBO | Hard- and Software Engineer | Photographer

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