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현
현정임34695516
Participant
September 16, 2018
Answered

it's rejected due to compatibility . why?

  • September 16, 2018
  • 3 replies
  • 1325 views

The picture I submitted rejected by not compatibility . Could you explain what is wrong?  How to make it to get compatibility?

Thanks

Jina

This topic has been closed for replies.
Correct answer MatHayward

Is that the Louvre? If so, it's protected and images cannot be sold for commercial use. It is listed in the known restriction page linked here: Known image restrictions

Also, as noted above there are recognizable people in the image so in addition to a property release for the museum you would need to submit model releases for each person in the image.

If you submitted the files without the necessary releases it would have been kicked back to you for IP/lack of release. If you then resubmitted the file without the necessary releases then the image would be rejected for non-compliance.

-Mat Hayward

3 replies

MatHayward
Community Manager
MatHaywardCommunity ManagerCorrect answer
Community Manager
September 17, 2018

Is that the Louvre? If so, it's protected and images cannot be sold for commercial use. It is listed in the known restriction page linked here: Known image restrictions

Also, as noted above there are recognizable people in the image so in addition to a property release for the museum you would need to submit model releases for each person in the image.

If you submitted the files without the necessary releases it would have been kicked back to you for IP/lack of release. If you then resubmitted the file without the necessary releases then the image would be rejected for non-compliance.

-Mat Hayward

joanH
joanH
Inspiring
September 17, 2018

Mat Hayward will you please look at the link listed by the contributor above your message? I mean the first one "contributor stock Adobe"

When I click on it it takes me to all of MY rejected stock contributions. What's this all about? I am in shock. What do you see when you click on it? Please, let me know about this?  Respectfully JH

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
September 17, 2018

joanh22203655  wrote

When I click on it it takes me to all of MY rejected stock contributions. What's this all about? I am in shock. What do you see when you click on it? Please, let me know about this?  Respectfully JH

That's correct behaviour. As you are logged in with your id, it takes you to your rejected pictures. For me, it takes me to my rejected pictures and any other user to his rejected pictures.

Your rejected pictures are still private to you.

ABAMBO | Hard- and Software Engineer | Photographer
jacquelingphoto2017
Community Expert
jacquelingphoto2017Community Expert
Community Expert
September 17, 2018

I have never come across this rejection before, neither is it among the list we use for reference. Can you please quote all the wording including the link, of the e-mail notification you got?

현
현정임34695516Author
Participant
September 17, 2018

https://contributor.stock.adobe.com/kr/uploads/rejected

Thank you for your email.

Please check above link. I am not sure you can see the detail.

Below is the content.

Please check and inform me.

Thanks

호환되지 않는 이미지

귀하의 이미지를 검토할 기회를 주셔서 감사합니다. 검토 결과 당사의 요구 조건에 부합되지 않음이 판명되어 당사의 컬렉션에 수용할 수 없음을 알려 드립니다.

당사에서 요구하는 컨텐츠의 유형에 대해 자세히 알아보려면 https://www.adobe.com/go/stock-contributor-help_kr 페이지를 방문해 보시기 바랍니다.

유용한 리소스와 관련하여 Academy Board 포럼도 살펴보시기 바랍니다. 이곳에 이미지를 게시하여 동료들로부터 건설적인 피드백을 받아 보실 수 있습니다. 링크는 다음과 같습니다. https://forums.adobe.com/community/stock/contributor/critique

파일 ID: 220400160

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
September 17, 2018

Yes, it's what I suspected: The translation may be not accurate enough. It's non-compliant!

호환되지 않는 파일

해당 사유로 작가의 콘텐츠는 당사의 콘텐츠 작가 계약을 준수하지 않습니다. 콘텐츠는 워터마크, 부적절하거나 관련성이 없는 키워드나 이미지 제목 또는 의심스럽거나 중상적인 내용이 원인이 되어 호환되지 않을 수 있습니다. 작가가 미리 알림을 수신하여 초상권 또는 재산권 사용 동의서를 제출하거나 사용 동의서로 문제를 해결할 경우 파일은 비규격 파일로 거부될 수 있으니 작가는 미해결한 상태에서 파일을 다시 제출해야 합니다.

Adobe Stock에서 콘텐츠 거부 사유

And it's the missing model release(s) and property release.

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
AbamboCommunity Expert
Community Expert
September 16, 2018

I suppose it’s non-compliant file rejections. Reasons content is rejected at Adobe Stock

You would need a model release for each person on the picture and (probably) a property release for the building.

ABAMBO | Hard- and Software Engineer | Photographer
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