It says payment done but not received in my paypal account

Forum|Forum|1 year ago
September 29, 2024
1 reply
127 views

It says payment done but not received the payment to my paypal account

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O

Olha37702522qpvp

Participant

I have the same problem. I am trying to withdraw money for the second time, it says that the payment has been made, but nothing came to PayPal. The first time money just went back to Adobe account.

Nancy OShea

Community Expert

'Payment sent' from Adobe is different from 'received by PayPal.'

Maybe you should contact PayPal and find out why they're not accepting funds for royalty payments.

Perhaps you need to set-up a business account. Or possibly find another bank that does business in your region.

Nancy O'Shea— Product User & Community Expert

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