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N
Notsokute
Inspiring
November 21, 2022
Answered

Loaded videos are not shown

  • November 21, 2022
  • 1 reply
  • 780 views

Hello all, For some reason, all the stock video that I uploaded into my portfolio in Adobe Stock is not shown anywhere....

I tried uploading as I normally do with Filezilla, then wirestock and even with Microstock plus, but my video files are not there...

Pictures are working as normal.

  Has anyone experienced something similar?? 

I am waiting for an answer from Adobe though...

 

Thanks 

This topic has been closed for replies.
Correct answer Notsokute

Hello, 

 Thanks for your help, at the end it was all my fault. Adobe Stock is not holding 5K video yet... so after downsizing to 4K is ok.

 

1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
November 21, 2022

Hi @Notsokute ,

 

If you are waiting for an answer from Adobe, you should contact contributor support. https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

 

I'm moving this to the Stock Contributor forum, as this is a contributor question.

 

You may have to wait some time for the videos to show up. https://community.adobe.com/t5/stock-contributors-discussions/videos-uploaded-through-ftp/td-p/11871755

ABAMBO | Hard- and Software Engineer | Photographer
N
NotsokuteAuthorCorrect answer
Inspiring
November 26, 2022

Hello, 

 Thanks for your help, at the end it was all my fault. Adobe Stock is not holding 5K video yet... so after downsizing to 4K is ok.

 

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
November 26, 2022

That's correct! Thanks for the update!

ABAMBO | Hard- and Software Engineer | Photographer
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