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Participant
February 2, 2023
Answered

[locked] Adobe Stock - account problem

  • February 2, 2023
  • 2 replies
  • 306 views

My adobe stock account was blocked with the message "Your account has a validation status issue. You should Contact us."

 

No answer from support. No help.

 

Actually that's very extrange for me because I've been working as a contribuitor without problem. 

 

Please I need help with that issue 

thank you so much

This topic has been closed for replies.
Correct answer Abambo

We can't help here. Adobe will not publicly discuss the issue. Contributor support is responsive and gives a first assessment, but does not respond to repeated requests. You should watch your spam folder.

 

It has been multiple times confirmed that Adobe answers with a first assessment. You should not expect any further message until after the investigation is closed. It takes probably more than a month for reaching a conclusion.

 

 

2 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
February 2, 2023

We can't help here. Adobe will not publicly discuss the issue. Contributor support is responsive and gives a first assessment, but does not respond to repeated requests. You should watch your spam folder.

 

It has been multiple times confirmed that Adobe answers with a first assessment. You should not expect any further message until after the investigation is closed. It takes probably more than a month for reaching a conclusion.

 

 

ABAMBO | Hard- and Software Engineer | Photographer
RALPH_L
Community Expert
Community Expert
February 2, 2023

We've answered such posts a least 100 times or more. 

There is nothing we can do. You must contact contributor support and wait for an answer.

If you do not get a reply, try again.