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Participant
August 1, 2024
Question

My Account is De-Activated

  • August 1, 2024
  • 3 replies
  • 1606 views

Respected Adobe Stock Team
My Adobe Account is Showing De-Activated. Sir I have work hard to upload Images and i was making good amount of Earning. I assure you that i have not used images of any one else . i have made all images myself and i have not use any style of artist. Please check my account and allow me access to my account please.
Best Regards

 

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3 replies

Abambo
Community Expert
Community Expert
August 1, 2024

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer
Inspiring
August 1, 2024

Hello. "There can be a number of reasons why accounts are deactivated" said daniellei4510. Do you know a link where I can find out in detail all the reasons why an account is deactivated?

Jill_C
Community Expert
Community Expert
August 1, 2024

This has been discussed here often. Read some of the past posts. Also read the Learn & Support help pages and reread your Stock Contributor Agreement. Violation of any of the T&C's and guidelines can cause your account to be suspended.

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
August 1, 2024

You are not addressing Adobe here but contributors like yourself. There can be a number of reasons why accounts are deactivated. Your only option is to use the "Contact Us" link Adobe provided and to ask for further details.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Participant
August 1, 2024

i have sent an email to them as well. but i want to get there answer as soon as possible.. 

regards

daniellei4510
Community Expert
Community Expert
August 1, 2024

Understood, but we can not be of assistance.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.