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N
Nishan28552008ci29
Participant
February 23, 2023
Answered

my adobe stock contributor account is disabled

  • February 23, 2023
  • 4 replies
  • 1061 views

my adobe stock contributor account is disabled

This topic has been closed for replies.
Correct answer Abambo

Use the contact us link and watch your spam folder. Adobe will answer. Meanwhile, think about what could have triggered this.

  • Did you upload assets that were not yours?
  • Did you initiate massive sales to boost your account?
  • Did you submit AI and did not follow the submission guidelines?

4 replies

N
Nishan28552008ci29Author
Participant
February 24, 2023

Hello,

 
it's a misunderstanding.
I work as an illustrator artist in a company and recently I asked my students to use my adobe stock dog illustrator for an illustrator lesson... I uploaded it to my adobe stock contributor account because of its accessibility and convenience to a large number of students .)
 
But someone who works in the company I work for creating an (adobe stock terms account) and took my stock dog illustrator to the students.
So I think this is not my fault. Please understand me
 
[moderator merged with the first message.]
T
Test Screen Name
Legend
February 24, 2023

You MUST reply using the link in your message. Do NOT try to send any other way. This is a private thing with you and Adobe only.

You need a more clear explanation, though. I do not understand " took my stock dog illustrator to the students." and Adobe will not understand it either. 

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 23, 2023

Fellow users can't help you. 

Contact Adobe Stock Contributor Support.  Only they can assist with technical matters.  If there's an account problem, they will tell you why.

 

Good luck.

 

 

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
February 23, 2023

Use the contact us link and watch your spam folder. Adobe will answer. Meanwhile, think about what could have triggered this.

  • Did you upload assets that were not yours?
  • Did you initiate massive sales to boost your account?
  • Did you submit AI and did not follow the submission guidelines?
ABAMBO | Hard- and Software Engineer | Photographer
RALPH_L
Community Expert
RALPH_LCommunity Expert
Community Expert
February 23, 2023

Then you need to do what the message say. Click on the "Contact us" link.

Normally this is due to suspicious activity with your account.

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