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My Approved Illustration not showing in my portfolio

Community Beginner ,
Oct 03, 2023 Oct 03, 2023

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Hello Im New Here. I have a problem with my Uploaded Ilustration. its been approve for more than a weeks, but when i check to see my portfolio it doesnt show anything. I've tried to group it to a collection and still doesnt show. Can someone help me with that? 

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Contributor critique , Contributors , Troubleshooting

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Community Expert ,
Oct 03, 2023 Oct 03, 2023

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You see them in your contributor account, but you don't see them in your public portfolio?

 

What is your country? Some countries have restricted access to Adobe stock and approved assets need additional vetting for getting in the sales pool of restricted countries. Publish your public profile link here, and I will have a look into that.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Oct 12, 2023 Oct 12, 2023

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Im from Indonesia. Ive tried to delete the country code but got no changes. here my profile link: Hymn photos, images, assets | Adobe Stock

Thank you so much for the help.

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Community Expert ,
Oct 12, 2023 Oct 12, 2023

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Try this link: https://stock.adobe.com/ca/contributor/211574432/Hymn

Indonesia is one of the restricted countries.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Oct 12, 2023 Oct 12, 2023

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I see 4 pictures of daisies.

 

image.png

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Oct 12, 2023 Oct 12, 2023

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Hi @HymnOfBones ,

Try opening this link and let us know your result https://stock.adobe.com/contributor/211574432/Hymn

Best wishes

Jacquelin.

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Community Expert ,
Oct 03, 2023 Oct 03, 2023

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Hi @HymnOfBones ,

Did you get your link by clicking on the "Contributor Account" tab at the top black menu bar, then click on "See my public profile"? If you used this path and did not see your accepted files, check in the web page address bar of the page that opens to see if your country code is included. If it is, remove it and the slash (/) that follows. Then enter to open a new page and you'll see your files. 

Please let us know if this works.

 

Best wishes

Jacquelin

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Community Beginner ,
Oct 12, 2023 Oct 12, 2023

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Hi @jacquelingphoto2017 

Thanks for the reply. i did get my link thru contributor account tab, then click on "see my public profile". However ive tried your method and did not get any result. it there other method? Here my profile link : Hymn photos, images, assets | Adobe Stock

 

Thanks

 

 

 

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Community Expert ,
Oct 12, 2023 Oct 12, 2023

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Even if you can't see them, other parts of the world can.

You live in a restricted region.  Until your government approves the content, it will be blocked from view.  Not much you can do except wait.

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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