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nareshkumars43051548
Participant
December 6, 2019
Answered

My contributor account blocking issue

  • December 6, 2019
  • 2 replies
  • 1519 views

My contributor account was blocked, and says your account is in validation status issue. How much time it takes to resolve it

This topic has been closed for replies.
Correct answer Abambo

Adobe does not discuss reasons for that publicly. You may contact Adobe by using the "Contact us" link at the bottom of the contributor screen.

 

https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

2 replies

S
Sumalya5E5A
Participating Frequently
September 14, 2021

Same thing is happening to me. They have blocked my contributor account telling me that "It has some validation issues". I have contacted them via contact us button, mailed them several times and they replied back with no reasons but said that "It has some validation issue and it will remain blocked until further notice."
I'm just waiting for reason and further notice so that I can keep uploading my works here

WeBoss
WeBoss
Participant
August 8, 2023

How long was your account blocked for? I find this to be outrageous as there is no communication from the company. I am considering looking for other platforms that show more respect towards contributors.

RALPH_L
Community Expert
RALPH_LCommunity Expert
Community Expert
August 8, 2023

You agreed to the Terms of Service when you joined. Adobe can suspend, close an account without cause.

Usually, an account gets closed if:

-- unusual download activity

-- spamming

-- property or ownership violations 

-- repeating title or keyword violations

-- someone reported you.

    N
    nareshkumars43051548Author
    Participant
    December 6, 2019

    My contributor account was blocked and it shows ' your contributor account is in validation status issue'

    Can anyone told me how to resolve it

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    December 6, 2019

    Adobe does not discuss reasons for that publicly. You may contact Adobe by using the "Contact us" link at the bottom of the contributor screen.

     

    https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

    ABAMBO | Hard- and Software Engineer | Photographer
    A
    alkusr
    Participant
    January 3, 2020

    hi, i have same issue like that. and i have click and send message on contact us. so what should i do again? i have no recive and response yet. i have send it 1 hour ago.

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